Facilities Assistant

Job description

At Gearset, we're committed to creating the best possible workplace experience for our people — an office that's genuinely great to work in, not just functional. We're looking for an organised, proactive facilities assistant to help keep our Cambridge HQ running like clockwork. It's a hands-on role focused on the everyday things that make an office actually work, clean, stocked, safe, and a genuinely nice place to be. As a Facilities Assistant at Gearset, you'll be at the heart of the day-to-day office experience for the whole team. This is a great opportunity whether you're new to the workplace or looking to make a real difference as part of a high-performing facilities team. ## What’s the opportunity for a Facilities Assistant at Gearset? - You'll have a direct, visible impact on how the whole office experiences their working day - your work is felt by everyone, every single day - You'll get variety in your day — no two days look the same, from managing deliveries to supporting onboarding to troubleshooting small facilities issues - You'll build genuine, transferable skills in supplier coordination, office operations and health & safety practice - You'll play a real part in shaping how our office feels, a well-run, welcoming workplace doesn't happen by accident, and you'll be at the heart of that ## What you’ll achieve - Keep shared areas (kitchens, coffee bar and meeting rooms) stocked, tidy and ready for use - Own day to day food and drink provisioning: placing orders (e.g. Sainsbury's), unpacking deliveries, rotating stock, and keeping storage organised - Support daily office hygiene routines (e.g. dishwasher runs, waste and general housekeeping tasks) - Help with onboarding logistics: liaising with our landlords, supporting first day office tours, and setting up basics like access cards and photos where needed - Coordinate with suppliers and our landlord site team (e.g. post/couriers, canteen headcount comms, coffee bar maintenance & callouts, plants) - Carry out simple, repeatable maintenance tasks and checks and raise/escalate issues promptly - Support request handling by monitoring facilities requests and helping triage and action straightforward tasks - Provide day-to-day support to the Facilities Coordinator and Facilities Manager, helping the wider team stay on top of priorities ## About you - Dependable and approachable, and take pride in keeping things running well - Strong organisation and delivery — comfortable multi-tasking, managing procurement and deliveries, and a steady flow of small requests from around the business - A practical, can-do attitude and willingness to get stuck into hands-on tasks - Confident communicating with peers and suppliers - Excellent problem solving skills ## Great to haves - Previous experience in an office, or facilities role ## Perks and Benefits (the stuff you’d expect!) - This is a full time opportunity, working Monday to Friday in our Cambridge HQ. We are also open to discussing **part-time options** for this position. - Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year - Top end hardware provided - Opportunity to join our Long Term Incentive Plan - Free lunch in the office - 25 days holiday plus bank holidays (with the option to buy an extra 5 each year) - Company Pension Plan (matching up to 5%) - Bupa health care and dental insurance - Enhanced family leave from day 1, including 26 weeks full maternity/adoption pay, OTE-inclusive - Bupa Menopause Plan offering specialist consultations and support - Life Insurance & critical illness cover - Discounted gym membership, as well as a range of health and wellness benefits