Facilities Coordinator

Job description

ROLE SUMMARY Under the leadership of the CFO, we are hiring a Facilities Coordinator to support Velotic's global office portfolio, anchored by our Boston, MA headquarters. This role is critical to ensuring safe, professional, and well-run office environments for employees, office managers, and leadership worldwide, and will be responsible for facilities operations & maintenance, landlord and vendor relations, and cross-site project coordination. KEY RESPONSIBILITIES Facilities Operations & Maintenance Serve as the central intake point for all facility operations and maintenance requests across Velotic's global office portfolio, ensuring each issue is triaged, assigned, tracked, and resolved in a timely manner Oversee day-to-day facility operations for the Boston, MA headquarters and Foxboro, MA office, including cleanliness, safety compliance, space readiness, and brand standards Schedule and supervise routine and preventive maintenance, inspections, repairs, and cleaning services across all locations Support onsite office managers, administrators, and executive assistants globally with facility-related requests, coordinating local vendor support where needed Conduct periodic site visits to Foxboro and other Velotic offices to assess facility conditions and proactively identify issues Landlord & Property Relations Act as Velotic's primary liaison with the Boston, MA and Foxboro landlords on all facility-related matters, including maintenance coordination, building services, lease compliance, and ad hoc operational requests Maintain strong, professional relationships with property management teams to facilitate prompt resolution of issues and proactive communication on building changes or projects Document and track all landlord communications, open items, and commitments to ensure accountability and timely follow-up Vendor & Contractor Management Source, vet, onboard, and manage a diverse portfolio of service providers including cleaning services, HVAC, electrical, plumbing, general contractors, security, and office services vendors Partner with the Procurement team to manage new and existing vendor setup, contract documentation, and compliance requirements Assist in evaluating competitive bids, negotiating service agreements, and establishing performance benchmarks; maintain comprehensive vendor records and track service delivery against agreed SLAs Ensure vendor performance meets Velotic's operational standards and leadership expectations; manage escalations and drive accountability Project Coordination & Documentation Manage multiple concurrent facility projects across different geographies, maintaining organized tracking of tasks, timelines, budgets, and stakeholder communications Maintain structured documentation for all facility operations including vendor contracts, maintenance logs, inspection reports, incident records, and project status updates Support space planning, office setup, and move coordination activities as the company grows and evolves Handle ad hoc facilities requests from leadership and employees with a high degree of professionalism and urgency REQUIRED QUALIFICATIONS 3+ years of experience in facilities coordination, office operations, property management, or a closely related field Demonstrated ability to manage multiple vendors and concurrent projects simultaneously in a fast-paced, high-growth environment Exceptional organizational skills and follow-through; comfortable managing continuous, multi-party communication cycles across time zones Strong customer service orientation with the ability to engage employees, vendors, and landlords professionally and effectively High attention to detail with the ability to maintain structured documentation and hold vendors accountable to commitments Comfortable with potential travel to office locations for site visits and project oversight Proficiency with productivity tools (Microsoft Office 365, project tracking platforms, ticketing or facilities management systems) PREFERRED QUALIFICATIONS Experience supporting a global or multi-site office portfolio Background working within a PE-backed, high-growth, or technology company environment Familiarity with IWMS/Lease Administration or CMMS platforms Experience partnering with Procurement on vendor sourcing and contract management processes Working knowledge of commercial lease administration and landlord relations Education & Experience High school diploma or equivalent required; Bachelor's degree or equivalent experience preferred 3+ years of relevant experience in facilities coordination, office operations, or property management WORK ENVIRONMENT On-Site, Boston, MA (primary), with support responsibilities extending to national and international office sites Periodic domestic travel to regional and international office locations, as needed for site visits and project oversight Why Join Velotic Velotic is uniquely positioned at the intersection of industrial operations, advanced connectivity, and AI. Joining now means you can help shape: Culture & Growth Build foundational People Ops systems, processes, and culture from day one. Work within a team defined by ambition, collaboration, authenticity, and speed. Influence global operating models and employee experience at scale. Work-Life Balance Flexible work arrangements Discretionary Time Off (DTO) Global paid parental leave Employee Assistance Program (EAP) Financial & Health Benefits The base salary ranges from $85,000 to $100,000 401(k) with employer match (50% up to 8%) Medical, dental & vision HSA with company contribution Life and AD&D (2x salary up to $1M) Join Us Help build the People Operations foundation for a global industrial tech leader—and play a direct role in shaping the future of modern manufacturing. Learn more at: Apply today to be part of the transformation. WHO WE ARE Velotic is a newly-formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios -- ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part of GE Vernova) -- to transform industrial manufacturing, at scale. With $350M in annual revenue, a global footprint across a range of industries, a legacy customer base, and our intelligent data connectivity systems and AI solutions, we are one of the world's largest independent software companies focused on industrial operations -- here to power the future of manufacturing. OUR MISSION Enabling the world's industrial producers to do the right things right—across every shift, every plant, every day. We help manufacturers prosper by equipping them with software-defined, data-driven production systems that elevate quality, accelerate cycle times, improve resilience, and enable sustainable profit growth. WHY THIS IS A ONCE-IN-A-CAREER OPPORTUNITY Lead in a market undergoing significant disruption and growth from cloud migration to edge intelligence to AI-powered industrial automation. Join a culture defined by ambition, authenticity, speed, teamwork, and the belief that manufacturing can meaningfully improve the world. Competitive benefits, compensation and long-term impact on how the world’s industrial companies operate, automate, and innovate.