Facilities Manager

Job description

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem https://www.perk.com/shadow-work-report. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com http://www.perk.com to learn more. ABOUT THE ROLE At Perk, as Facilities Manager you will be a vital member of our Global Workplace Team. You will play a pivotal role in ensuring our Barcelona HQ remains safe, fully operational, and optimised to support collaboration, creativity, and high performance. Reporting directly to the Head of Workplace Experience, your role is the operational and technical backbone of our largest office. But this is not just a technical role. The best facilities are invisible to the people who use them, and achieving that requires someone who understands that every maintenance decision, every security protocol, and every space configuration ultimately affects a person's day. By blending technical rigour with a genuine people-first mindset, you ensure that our Barcelona office isn't just a building that works — but a destination where our culture truly thrives. WHAT YOU'LL DO - Own the day-to-day facilities and services ensuring the office remains reliable, well-maintained, and consistently delivers a 7-star experience. - Oversee cleaning, maintenance, waste management, pest control, landscaping, among other workplace owned services. - Ensure the proper functioning of building and security systems, coordinating necessary repairs with relevant stakeholders. - Support fit-out projects, specifically leading those of low to medium complexity. - Monitor and resolve Zendesk tickets, guaranteeing high-quality solutions within established SLAs. - Manage facilities budgets, purchase orders, invoices, and operational expenditure. - Partner with internal teams to support events and ensure spaces are prepared according to event requirements. - Provide support to the TechOps team to ensure the effective operation and maintenance of all AV and IT infrastructure. - Ensure compliance with Health & Safety regulations, legal maintenance requirements, and official inspections; maintain all documentation to be "audit-ready" at all times. - Support local sustainability initiatives and report environmental metrics. - Act as the primary escalation point for facilities-related issues within the Barcelona office. - Provide regular operational and financial updates to the Head of Workplace Experience. WHAT WE'RE LOOKING FOR We are looking for an individual with proven experience managing building operations, combined with strong vendor management skills, outstanding attention to detail, and a genuine care for the people the office serves. We value extreme ownership and a 'get things done' attitude. - Fluency in English and Spanish, with strong written and verbal communication skills in both. - Proven experience managing hard and soft services in a multi-vendor building environment. - Direct experience managing maintenance contracts and service level agreements. - Knowledge of Spanish legal requirements and regulations related to maintenance, statutory inspections, and compliance. - Comfortable owning budget control, invoice processing, and purchase order management independently. - Experience leading or supporting fit-out and space configuration projects of low to medium complexity (preferred). - Familiarity with workplace ticketing systems and SLA management (preferred). WHAT WE OFFER - Receive competitive compensation and equity ownership in Perk. - Rest and recharge with our generous allocation of vacation days plus public holidays. - Take control of your physical health with your choice of private healthcare or a gym allowance. - Know that your loved ones are protected financially through your Life Insurance if the worst were to happen. - Join our unforgettable Perk events, including our spectacular annual summer party. - Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones. - Make your money go further with our flexible compensation plan. - Focus on your family with 17 weeks' paid parental leave during your child's first year. - Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes. - Nurture your language skills with in real-life English, Spanish and Catalan lessons. - Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years. - Let us help you move to one of our hubs with relocation support. AI at Perk: AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled, so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com http://perk.com or @externalperk.com http://externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid