Facilities Manager

Job description

About the Opportunity The Facilities Manager leads the delivery and continuous improvement of facilities management services across the University campus, ensuring the safe, efficient, and sustainable operation of the built environment and surrounding grounds. The role oversees a broad portfolio of services, including maintenance, cleaning, security, fire safety, traffic management, waste services, hygiene, pest control, space management, and specialist contracted services. Responsible for managing the transition of new and refurbished facilities into business-as-usual operations, the position also provides strategic oversight of contracts and service providers. Additionally, the Facilities Manager drives the review and optimisation of operational plans, policies, processes, and systems to enhance service performance and operational effectiveness. Key Responsibilities Contribute to the development and review of Campus Life plans, policies, procedures, and operational frameworks. Lead and monitor the performance of the Facilities team and contractors to ensure compliance with asset management standards and support University operations. Analyse performance data and business metrics to improve asset condition, maintenance, cleaning standards, service delivery, and contractor performance, providing insights and reports to stakeholders. Develop operational and capital works programs in collaboration with the Asset Manager. Partner with Capital Works and Engineering Services teams to support new and refurbishment projects from planning through to handover, ensuring operational requirements are met. Manage facilities budgets and resources to achieve business objectives effectively and efficiently. Support the planning and coordination of campus shutdowns, site access, traffic management, and safety during construction activities. Lead emergency response and business continuity activities across the campus. Foster a culture of continuous improvement, collaboration, customer service excellence, and consistent service delivery across teams and campuses. Manage contractor relationships and ensure contractual obligations, quality standards, and University requirements are met. Promote ethical conduct, integrity, and compliance with the University's Fraud and Corruption Control Framework. Ensure compliance with relevant legislation, University policies, and health, safety, and equity requirements. About you Extensive management experience and expertise, including at least five years’ experience in facilities management across hard and soft services, together with project management experience in the construction industry. Experience in the education sector, including supporting events, customer-facing services, and stakeholder engagement. Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check. What we can offer This is a full time, continuing opportunity primarily based at our Brisbane City (South Bank) campus. As Griffith is a multi-site university, you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary HEW 10 Salary – Base - $147,057.74 + 17% superannuation. Full package is $172,057.55. Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Wide range of Learning and Development opportunities Mix of on campus and work from home options available and a supportive work environment Salary packaging options and corporate health discounts Generous leave entitlements including paid parental leave and leave loading Support with future learning opportunities through our educational staff assistance scheme Opportunities for internal mobility Health Safety and Wellbeing initiatives – on campus Gym facilities At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy . How to apply Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role please refer to the qualifications above and the position description. Current curriculum vitae/resume including full contact details For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on Closing date: Tuesday 22nd September at 11:59pm. All applications must be submitted online. Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.