Facilities Manager

Job description

Facilities Manager – Aarhus, Denmark JLL | Workplace & Facilities Management About the Role This is an opportunity to lead workplace services at a prominent corporate site in Aarhus, making a visible, day-to-day difference to the people who use it. As Facilities Manager, you will own the end-to-end delivery of a high-quality facilities operation — managing vendor partners, driving service excellence, and acting as the trusted point of contact for the client and all site occupants. You will be the face of JLL on site: operationally sharp, commercially aware, and genuinely committed to outstanding end-user experience. This role is based in Aarhus, Denmark. Fluency in Danish (written and spoken) is essential. What You'll Do Service Delivery & Operations Lead all workplace operations on site, setting and sustaining the highest standards for environment, safety, and user experience Act as the primary on-site point of contact for the client, building occupants, landlord, and managing agents Oversee vendor partners, holding them accountable to agreed SLAs and service expectations Manage compliance with current legislation and regulations across all facility areas Support short and long-term client projects, acting as the go-to lead for facilities, fit-out, and crisis management activity Identify and remove operational roadblocks, driving timely, effective solutions Financial & Contract Management Own site budgets, finance processes, and P&L reporting Identify and deliver cost efficiencies and savings through proactive management and continuous improvement Lead and support internal and external audits, from preparation through to submission and follow-up People & Vendor Leadership Inspire and lead the on-site team, fostering a collaborative, high-performance culture Manage, motivate, and develop vendor and indirect team members to meet and improve performance objectives Build and maintain strong relationships with all stakeholders — client, occupants, supply chain, and JLL colleagues Safety & Compliance Champion and drive a proactive safety culture across the site Implement JLL HSE standards and ensure all safety requirements are embedded in day-to-day operations Report all accidents, near misses, and emergencies in line with required protocols Participate in regular Business Continuity Plan reviews What You'll Bring Experience & Knowledge Proven track record in Facilities or Premises Management within a corporate or blue-chip environment Experience managing multi-service line teams and vendor partners on-site Strong financial acumen, including budget management and P&L control Demonstrable success in contract management, measurement, and continuous improvement Experience in a change management or mobilisation environment is a strong advantage Sound understanding of Health, Safety, and Environmental legislation and requirements Small works and project management experience within an FM setting Skills & Behaviours Fluent in Danish and English (written and spoken) — essential Excellent communication skills; able to engage, present, and negotiate confidently at all levels Strong leadership presence — visible, decisive, and able to inspire commitment in others Commercially minded, with the ability to identify opportunities for cost efficiency and service improvement Technically literate; proficient in Microsoft Office (Excel, Word, Outlook) Highly organised, with strong time management and the ability to manage competing priorities Customer-focused, with a genuine commitment to end-user experience Culturally aware and adaptable — comfortable working in a dynamic, client-facing environment About JLL JLL is a leading professional services and investment management firm specialising in real estate, with operations in over 80 countries and more than 102,000 people worldwide. We are a Fortune 500 company committed to shaping the future of real estate for a better world — through advanced technology, sustainable thinking, and a culture where diverse backgrounds and perspectives drive better outcomes for our clients and communities. Our values — teamwork, ethics, and excellence — underpin everything we do. If this role resonates with you, we encourage you to apply — even if you don't meet every requirement listed. We're focused on finding the right person, not just the right CV.