Facility Supervisor

Job description

The Bahamas Property Fund is a leading real estate Fund specializing in acquiring, repositioning or redeveloping, managing, and leasing commercial properties throughout the Bahamas. Our mission is to deliver exceptional returns to our investors while maintaining the highest standards of property management and fostering sustainable development within our communities. The Fund is listed on the Bahamas Stock Exchange. The Facility Supervisor is responsible for the overall day-to-day operations of the self-storage facility. This role ensures excellent customer service, efficient administration, property maintenance, staff supervision, record keeping and revenue growth. Main Responsibilities: Operations & Management Oversee daily facility operations, ensuring smooth and efficient service Supervise and support CSR, including scheduling and task delegation Ensure compliance with company policies, safety standards, and local regulations Open and close the facility as required Customer Service & Sales Handle escalated customer inquiries, complaints, and special requests Drive occupancy and revenue through promotions, upselling, and customer retention Ensure high standards of customer service at all times Financial & Administrative Duties Monitor rental income, delinquencies, and payment collections Approve discounts, refunds, and special pricing within set limits Prepare weekly and monthly operational reports for ownership Monitor operating expenses and assist in budget control Review vendor invoices and approve expenditures within authority Facility & Security Ensure the facility is clean, well-maintained, and secure Coordinate maintenance, repairs, and vendor services Monitor security systems (CCTV, access control, alarms) Requirements/Qualifications: Minimum 3–5 years’ experience in management, property management, or retail operations Minimum high school diploma or equivalent Strong leadership and problem-solving skills Excellent communication and customer service abilities Comfortable with basic accounting, reporting, and computer systems Trustworthy, organized, and detail-oriented Competitive compensation package will commensurate with relevant experience and qualification. Bahamas Property Fund Limited appreciates your interest. However, only those applications shortlisted will be contacted.