FAE - Senior Field Applications Engineer (AI & Vision Specialist)

Job description

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values ; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: The Edge AI & Vision FAE delivers expert technical support to facilitate the integration of Microchip solutions and Hailo technologies into customer applications. Focusing on the Hailo NPU (Neural Processing Unit) and VPU (Vision Processing Unit) product portfolios, this role bridges deep learning model optimization with embedded Linux platforms to enable seamless AI acceleration on MPU and processor-based architectures. The candidate will leverage hands-on expertise in Linux driver porting, HailoRT runtime integration, and GStreamer-based video pipeline debugging to guide customers through complex system integration challenges. Working closely with global Business Unit (BU) teams, the Edge AI & Vision FAE will ensure the rapid resolution of field technical issues and customer requirements. Additionally, this role serves as a key voice of the customer, delivering strategic market feedback to expand Microchip’s technology leadership and business presence in the rapidly growing Edge AI market. Job Responsibilities Hailo NPU Software Technical Support: Support customers with quantization, compilation, and optimization of deep learning models such as YOLO, ResNet, and Transformer-based models using the Hailo Dataflow Compiler and HailoRT runtime libraries. AI Acceleration Performance Optimization: Leverage the unique Dataflow Architecture of Hailo NPU to guide customers in achieving optimal frame rates (FPS) and memory bandwidth with minimum power consumption on their target platforms. VPU / Vision Processing Technical Support: Support customer applications based on VPU (Vision Processing Unit) and vision/video processing solutions, including system integration and performance optimization for AI and vision applications. Embedded Linux System Integration: Support Hailo NPU/VPU driver porting and integration in embedded Linux environments, including Kernel and Yocto, and resolve hardware/software integration issues involving PCIe or USB interfaces. Key Customer Technical Workshops and Seminars: Provide technical support for key customer workshops, seminars, and technical demonstrations. Requirements/Qualifications: Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical field. At least 2 years of professional experience in embedded systems, Edge AI, AI hardware, VPU/Vision Processing, or related development and technical support. Experience in developing or supporting AI, computer vision, or AI acceleration solutions is preferred. Ability to understand English technical documentation and communicate effectively with HQ engineers and global technical teams. Strong customer-facing, communication, and technical presentation skills. Preferred Qualifications NPU / AI Accelerator Ecosystem Experience Hands-on experience with third-party AI accelerator platforms such as NVIDIA TensorRT / DeepStream or Intel OpenVINO. Practical experience using SDKs from Korean NPU companies. Media Processing Experience Experience designing GStreamer pipelines and developing custom plugins, or practical experience with OpenCV / FFmpeg. Experience optimizing video processing pipelines to convert output data from media codecs such as H.264 and H.265/HEVC into input tensors for NPU processing. Global Collaboration Experience Experience collaborating with global HQ or overseas engineering teams. Experience supporting multiple customers and working effectively across teams. Strong English technical writing and communication skills. Competency Strategic/Critical Thinking—Systematically solves problems and hypothesizes possible client pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex client challenges. Communication—Tailor communication to the client’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills. Ownership—Goes out of his or her way to complete a task and has relentless drive to achieve results; is independent and self-directed and takes initiative. Benefits Microchip’s non-commissioned total compensation and benefits package includes a competitive base salary, bonus aligned with company goals, employee stock purchase program, health insurance coverage, etc. Opportunity to manage technical projects at accounts on an entrepreneurial and collaborative basis. Travel Time: 0% - 25% To all recruitment agencies : Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.