Family Care and Discipleship Coordinator

Job description

FAMILY CARE & DISCIPLESHIP COORDINATOR Dear Applicant, Seeds Wilderness Therapy is prayerfully seeking a Family Care & Discipleship Coordinator — someone who carries the heart of Jesus, a love for families in crisis, and a desire to walk closely with parents as they navigate one of the most vulnerable seasons of their lives. This role is deeply relational, deeply spiritual, and central to the mission God has entrusted to Seeds. The Coordinator serves as a shepherding presence for the families we walk with, offering prayer, encouragement, and steady companionship from the very first inquiry until long after their child graduates. This position holds space for both discipleship and practical support — guiding parents through admissions, communicating weekly updates, coordinating logistics, and helping them encounter the peace and presence of Jesus in the midst of their journey. We are looking for someone who embodies humility, compassion, clarity, and a posture of dependence on the Holy Spirit. Someone who can sit with hurting parents, speak truth with gentleness, and steward the systems that keep families connected to their child’s progress. Someone who is willing to serve as a biblical deacon within our ministry — not in title, but in heart. Because Seeds is a growing ministry, this position begins as a paid role to ensure stability during onboarding and training. However, as the ministry continues to develop, this role will transition into a missional, support‑raised position , similar to many discipleship‑focused roles in faith‑based organizations. We will pay hourly and full time from March through September, then in October you will be paid hourly for two weeks, and receive two weeks of support coaching. November starts your full time support raising season. We want to be transparent about this from the beginning, trusting that God will call the right person — someone who sees this work not merely as a job, but as a calling worth investing in and inviting others to partner with. If you feel drawn to walk with families through crisis and restoration… If you desire to serve in a role that blends pastoral care with practical support… If you sense God stirring your heart toward ministry that is both tender and courageous… We would love to talk with you. Seeds Wilderness Way is a place where families encounter hope, where students rediscover identity, and where staff serve with prayerful dependence on the Holy Spirit. If the Lord is leading you toward this work, we would be honored to explore that calling with you. In Christ, Dean Reynolds ------------------------------------------------------- Role Summary The Family Care & Discipleship Coordinator is a shepherding presence for the families we serve—walking with parents from their very first inquiry until long after their child graduates. This role creates a safe, prayerful, and deeply relational pathway for families as they navigate crisis, healing, and transformation. Functioning as a biblical deacon within Seeds Wilderness Way, the Coordinator embodies the heart of Jesus through humility, compassion, clarity, and steadfast support. They serve as the primary guide and point of contact for parents, offering prayer, encouragement, and spiritual companionship while stewarding the practical systems that keep families connected to their child’s progress. This role bridges the spiritual and the practical—holding space for discipleship and shepherding/pastoral care while managing admissions, communication, case flow, and the ongoing relational journey of each family as well as promoting and sales for other Seeds programs to the families being served. The Coordinator ensures that parents feel seen, known, and supported, and that they receive timely, accurate updates throughout their child’s time in the field. At its core, this position is about discipling families, supporting the therapeutic therapeutic /field staff teams, and helping parents encounter the peace, presence, and hope of Jesus in the midst of their journey. The Coordinator serves as a steady, trustworthy guide—offering encouragement, truth, and practical help as families move toward restoration. Spiritual Expectations Live a life aligned with Scripture and the teachings of Jesus Christ. Model the biblical qualifications of a deacon (1 Timothy 3, Titus 1). Maintain a posture of prayer, humility, and dependence on the Holy Spirit. Engage parents with pastoral care, encouragement, and spiritual support. Participate in Seeds’ rhythms of prayer, worship, and ministry culture. Represent Seeds with integrity, compassion, and Christlike character in all interactions. Primary Responsibilities 1. Admissions (Primary Focus) Monitor new parent inquiries and respond promptly with warmth and clarity. Guide families through the admissions and intake process with compassion, prayer, and practical support. Meet with parents exploring Seeds as an option and help them discern next steps. While this is a care/discipleship position, there is a level of relational sales that is very important. Promoting Seeds to the family is the programming we offer. Recommend placement with Seeds or alternative programs Schedule admissions meetings with parents and the Clinical Director. Track admissions progress in CRM and ensure all steps are completed. Coordinate onboarding logistics, including medical screens, ICPC, and arrival planning. Provide resources, FAQs, and spiritual encouragement during admissions. 2. Parent Care & Discipleship Serve as the single point of contact for parents from application to graduation. Walk with parents through their own discipleship and healing journey (hand‑holding, coaching, encouragement—not formal teaching). Provide weekly updates, answer questions, and soothe anxieties with compassion and clarity. Maintain ongoing communication with therapists and field staff to ensure parents receive accurate, timely updates. Provide coaching, prayer, and spiritual guidance as families navigate crisis and transformation. Coordinate onsite parent training workshops with field and therapeutic staff on a case-by-case basis. 3. Parent-Facing Logistics Coordinate transport, start dates, midterm parent visits, and graduation trips. Track medical updates and medication refills and communicate changes to parents. Ensure parents receive accurate, timely, and compassionate communication throughout their child’s stay. 4. Parent-Facing Marketing Support Gather testimonials and stories from parents to support Seeds’ mission and outreach. Assist in creating parent-facing content for blogs, newsletters, and resource libraries. Conduct light research to support parent-facing marketing efforts and resource development. Key Performance Indicators (KPIs) All new applicants reviewed daily All follow-up calls completed by end of week. CRM notes and documents up-to-date. Onboarding logistics current and accurate. Weekly parent calls completed. IRs reviewed and reported within 24 hours. Parent visit and graduation check-off plans current. ** As a note- This position is unique, and your relational skills to coach a family on the phone matter a lot. Because of the diversity needed to match the diversity of each family, we know a wide array of applicants might apply. Hiring preferences will be given to applicants who have the right combination of the following: relational and discipling skills, parenting or grand parenting experience, office/admin skills, and sales. ------------------------------------------------------- Dear Staff Applicant, RE: “Why Raise Support?” You feel God may be leading you to step into this ministry, but have never raised support or the thought feels intimidating? Don't worry, you are not alone. And this letter is for you! My wife (a long time writer for a missions agency) calls support raising the “refiners fire.” Faith like gold and refinement of our vision and calling both come out of this time. Support raising forces us to lean into the Kingdom of God and to trust the Father for His provision, rather than depending on what we can do on our own. This process takes us to deeper layers of our identity in Jesus and also deepens our commitment to our calling and vocational assignment; it’s truly awesome with God! We also have to recognize and normalize the uncomfortable places that raising missional support brings up. I think for many of us, the questions sound something like: Is it worth it? Is it for me; am I good enough? Do I want full time ministry or a job? All of these questions matter, and I want to share with you that I have been there myself. However, now that I have been on full time support for five years, I can tell you I wouldn’t want it any other way. I love support raising and think that everyone in ministry should taste the Lord’s love and provision this way! But What Is It? When a person is stepping into vocational ministry there are a lot of financial concerns– How will you eat or pay your bills? Is ministry only to be done after work or on weekends? Do you need to do ministry part time and work part time? The Bible has much to say about these questions. First, is the concept of tithes and who receives tithes. This is those, like the Levites or priests, who are dedicated to care of the altar, or temple, etc. In the new testament, Paul helps summarize this concept as he says “So also the Lord directed those who proclaim the gospel to get their living from the gospel, (1 Cor. 9:14). He compares this to a farmer who would feed himself off the crops or cattle he raised, or a soldier going to war who would be supported by the government to fight their battles. Here, God is using the Church (the people of God) to help the missionary to proclaim the gospel through the resources of the Church. Sometimes this missional support comes 100% through a denomination. Catholics, Southern Baptists, and Assemblies of God, etc. fully support their missionaries, but typically this is for overseas work. Other structures of support (such as with other denominations or domestic Kingdom work) can come through partnering with a group of people each sharing a portion of their tithe with you each month. For example, I have ~40 supporters who partner with me monthly, ranging from $10-250 a month. This is a pretty typical structure in missions world, and domestically this is followed by organizations like: Young Life, CRU (Campus crusade), YWAM, Navigators, as well as other summer camps or homeless ministries. Biblically, the Levites, Nehemiah, Paul, likely Luke, and even Jesus (Luke 8) were all on support. But I’m not a “Missionary” or a Pastor You are considered a missionary if you are dedicated to the proclamation of the Gospel, and in so doing scripture says that you can make your living off that gospel. Additionally, missions can be domestic as there are many different structures or approaches to proclaim the Gospel. And also following the war analogy from Paul that I mentioned above, there are lots of different roles in war, far more than just the rifleman. There are tons of roles in operations, admin, logistics, supply/resourcing, transportation, or personnel issues that would also need to be supported by the funder (in this case the government) to pull off the full operation. Proclaiming the gospel is very complex, just as is missions and also needs the roles mentioned above. Top 10 Reasons Why Support Raising is AWESOME! 10.) Church becomes unhealthy if all the monies are focused inward and not connected to missions. 9.) Allows more people (your partners) to hear about Seeds Wilderness Therapy, and the restored lives we are about. 8.) It helps us follow biblical examples of Kingdom work (See 1 Cor. 9 or 1 Tim 5:18) 7.) We get to see the Father take care of us in a much deeper way; our dependency and trust grows like wildfire! 6.) It's a command. In the commission of the disciples in Matt 10 or Luke 9, we are told not to take our money bag or add “coins to our purse”. Rather the house we stay in should provide for us. (This is also “the house” we are to minister to.) 5.) It gives value to the partners, and ties their secular jobs into Kingdom purpose. 4.) We get to invite people into something awesome! In The Spirituality of Fundraising, by Henri Nouwen wrote “Fund-raising is, first and foremost, a form of ministry. It is a way of announcing our vision and inviting other people into our mission…Fund-raising is proclaiming what we believe in such a way that we offer other people an opportunity to participate with us in our vision and mission. Fund-raising is precisely the opposite of begging. When we seek to raise funds we are not saying, “Please, could you help us out because lately it’s been hard.” Rather, we are declaring, “We have a vision that is amazing and exciting. We are inviting you to invest yourself through the resources that God has given you— your energy, your prayers, and your money—in this work to which God has called us.” 3.) Not being on support causes you to miss out on all the other miracles that Jesus does through the process. Your supporters are your congregation. You get to connect to others lives deeper through these conversations of asking, and partnering 2.) There are 30-75 people who have your back in prayer, friendship, and ministry resources. These guys believe in you and love you, and want you to succeed in Jesus! 1.) And the number one reason support raising is AWESOME -It helps more families afford treatment, who couldn’t find help otherwise. Families are always coming to us saying they dont know where to turn. Now cash doesn’t is not a factor in peace! Conclusion More than anything from our end, putting a few positions on missional support allows a year round approach for our staffing, verses a start-stop seasonal that has been our structure before now. Year round staffing allow us to embolden our ministry approach and efficacy. In prayer, we have felt lead this way to make it more affordable for families who are desperate to save their kids' lives! Waiting on the Lord, and trusting Him for all your needs can be vulnerable, even scary. In my experience, I had a lot of learning to move from seeing myself (and speaking to others) as a beggar, but partnering in the gospel. William Carey, considered the “ather of modern missions" said it like this, “There are only two types of Christians in the world. Those who would descend into the pit, and those who would hold fast their rope.” I love this because it captures the partnership language. You are either called to be a goer in ministry or a sender. There is no third option called ‘just a church attender’. With much prayer and encouragement, I learned to see support raising not as asking for money, but as a ministry. This ministry is to give value and joy to those who would partner with me in the awesome things God is doing. I was not a beggar, but had a gift to offer. As past staff or missionaries would attest, this fundraising practice (or even this spiritual discipline) creates space for the Lord to meet our needs and ultimately build our faith! It's wonderful to see God provide and bring more people together. You will see His provision and miracles - the very currency of transformation in desperate families or the peace and joy of the Kingdom of God! If you… and Seeds discern that it is good and right to yoke together for employment you can expect from us all the training, coaching, and prayer covering you need. Together lets bring more hope into the desperate and broken places of the world!