Family Connections Consultant - Phoenix, AZ

Job description

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve. Family Connections Consultant A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve. Salary: $22 hr Job Summary: The Family Connections Consultant provides direct, home-based support services to families involved with the Department of Child Safety (DCS). This role focuses on strengthening family protective factors, enhancing caregiver capacities, promoting child safety, and supporting family stability through culturally responsive, trauma-informed, and evidence-based interventions and support services. Responsibilities: • Work directly with families involved with the Department of Child Safety to support child safety and family stability. • Manage an assigned caseload and ensure timely completion of required services, documentation, referrals, and follow-up activities. • Conduct home visits and community-based meetings to assess family needs, monitor progress, and provide supportive interventions. • Conduct assessments to help ensure a safe environment for children. • Provide trauma-informed, family-centered interventions and support related to parenting, mental health, domestic violence, substance use, and other identified family needs. • Meet with families to provide consultation, education, and skill development related to family functioning and safety. • Support services that strengthen family protective factors and enhance caregiver capacities. • Assist with service planning, linkages, and transition to ongoing supports, including helping families access financial, social, medical, educational, and employment resources. • Provide substance use education and linkage to treatment providers as needed. • Monitor, observe, and document interactions and behaviors between parents/caregivers and children during home visits, including modeling appropriate behavior and de-escalating conflict. • Work cooperatively with the Department of Child Safety (DCS) to support assessments, service planning, required reports, and meetings. • Develop caring, supportive, strength-based, culturally competent, and trauma-informed relationships with families and community partners. • Complete accurate, timely, and thorough documentation, including assessments, progress notes, service plans, incident reports, activity logs, statistical reports, and other required records in accordance with program, contractual, funding, and regulatory requirements. • Establish and maintain confidential client records and case files. • Accurately record and submit time worked in accordance with organizational policies and wage and hour requirements. • Participate in an on-call rotation and respond to client or program needs in accordance with program requirements. • Maintain professional representation of A New Leaf in all interactions with clients, staff, and community members. • Attend meetings, trainings, and special projects as requested by management. • Perform other reasonably related duties as assigned. Qualifications: Education: • Bachelor of Social Work or a related bachelor’s degree required. Experience: • Minimum of one (1) year of experience in the human services field. • Experience working with multi-problem families and complex family systems. • Knowledge of family dynamics and family-centered service approaches. • Knowledge of community resources and ability to assist families in accessing services. • Experience supporting families impacted by substance abuse, child abuse and neglect, trauma, sexual abuse, or related challenges. • Experience working with families involved in child welfare, family preservation, family reunification, or Department of Child Safety programs preferred. Working Conditions/Physical Requirements: • Work is performed in office settings, community locations, client homes, and other environments where services are delivered. • Frequent local travel is required to conduct home visits, attend meetings, and provide community-based services. • May be exposed to a variety of environmental conditions and unpredictable situations while working in client homes and community settings. • Frequent use of computers, telephones, and standard office equipment. • Ability to sit, stand, walk, bend, reach, and drive for extended periods throughout the workday. • Occasional lifting and carrying of up to 25 pounds. • Ability to manage multiple priorities and deadlines in a fast-paced environment. • May be required to work occasional evenings, weekends, or modified schedules to meet client and program needs. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Compliance Requirements: • Must Be At Least 21 Years of Age • Class One Fingerprint Clearance Card • Central Registry Background Check • Drug Screening • CPR/First Aid Certification • Valid Unrestricted Driver’s License • Current Auto Liability Insurance • 39 Month Motor Vehicle Record • Use of a personal vehicle to conduct agency business and transport clients, when required. • Ability to obtain and maintain all required certifications, clearances, licenses, and insurance throughout employment. • Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations. Mandated Reporter Requirements: • As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities. • Reports should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services, while other cases should be reported to law enforcement. Responsible to: Family Connections Supervisor Supervisory Responsibilities: None We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment. For full-time employees, we also provide the following as part of the total compensation plan: Medical/Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.