Family Support Officer - First Nations Identified

Job description

About you You are a compassionate and culturally grounded professional who is committed to supporting First Nations children and families to thrive. You bring experience working alongside communities and understand the importance of culturally safe, strengths based, and trauma informed practice. You are confident building strong relationships with families and stakeholders, and you communicate in a way that is respectful, adaptable, and community led. You have experience supporting families through complex challenges, including child protection contexts, and are passionate about early intervention and keeping children safe and connected to family, culture, and community. About the role The Family Support Officer delivers high quality Family Support Services aligned with the Children’s Ground Approach, supporting strong, safe, and connected families through program implementation and facilitation. This is a part-time role (3–4 days per week). Salary: $89,206.82 per annum (pro rata for part-time hours) plus 12% super. Key Responsibilities Support families to keep children safe at home, strengthen wellbeing, and support reunification where needed Deliver programs with quality, integrity, and in line with the Children’s Ground Approach Work collaboratively with internal teams and external service providers to coordinate support Build and maintain strong relationships with community members, partners, and stakeholders Contribute to service networks and community-led governance practices Accurately record data, maintain case notes, and support reporting requirements Participate in team planning, organisational development, and continuous improvement Ensure compliance with relevant policies, standards, and work health and safety requirements Work flexibly in community settings, including outdoor and remote environments Essential Key Selection Criteria Relevant qualifications and experience, such as social work, community development and social science, with experience in case management. Experience working with First Nations communities and an understanding of the effects of colonisation, disempowerment, and intergenerational trauma. Strong understanding of strength-based and trauma-informed approaches. Excellent communication and community engagement skills, and ability to adapt communication style as required. Experience in early intervention in relation to child, family, and community safety. Knowledge of child protection issues and the NT child protection system The ability to develop a strong network for service provider referral. Ability to work in a flexible team environment. High computer and digital literacy to work across multiple computer systems. Current Driver’s Licence Willingness to undergo a National Police Check and obtain an NT OCHRE Working with Children Check Applications will be reviewed as they are received, and the position may be filled before the advertised closing date. About Children's Ground Children’s Ground is a First Nations organisation. The Children’s Ground Approach is designed and delivered through the leadership of First Nations people. We are committed to systems change to ensure dignity, justice and equity for all children and families. Our work focuses on national reform as well as evidencing a new way of working. The Children’s Ground Approach is a whole of community, whole of life approach. We privilege First Nations knowledge systems and practice. Over the course of a generation, led by local expertise, we create and deliver an integrated system that is centred on learning, development and wellbeing that responds to the child and their family through the key transition points from pre-birth to young adulthood. Our approach recognises the cultural, social, and economic strength of our communities. We build on this over a generation to ensure a future for our children and grandchildren that gives them freedom, opportunity and rights to their culture and identity. Children’s Ground operates in Central Australia and across the Top End, with support provided by a Melbourne-based Shared Services team.