Family Wellness Suite Associate I

Job description

Job Title: Family Wellness Suite Associate PT Temp Department: Family Wellness Suites/Center for Health Equity & Community Wellness Division: Center for Health Equity & Community Wellness Bureau: Brooklyn Bureau of Neighborhood Health Location: 259 Bristol Street, Brooklyn, NY, 11212 Reports to Title: Brooklyn Family Wellness Suite Manager Direct Reports Title(s): N/A Schedule & Hours: Monday-Friday, Some weekends, 20 hours a week up to 10 weeks Workplace Flexibility Modality: In Person Work Environment: Works primarily out of the Brooklyn Family Wellness Suite with some occasional travel to other locations for meetings and/or conferences Grant End Date: 10/31/2026 Created Date: 07/31/2026 Revised Date: Salary: $55.38 FLSA Classification: Non-exempt Who We Are: The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City. Our Culture: We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact. About The Role: The Family Wellness Suite Associate I will lead in the orientation and client intake of community members interested in participating in Family Wellness Suite (FWS) programming while also managing the promotion and scheduling of clients into specific FWS workshops/events, including the Maternal & Infant Safety Sessions and stress reduction activities (such as perinatal yoga and massage sessions or other sessions led by suite staff.) The associate will also lead in the facilitation of the in-house stress reduction programming such as the stress management tools session, community walking group, creative guided sessions, or any other new programming added. This position will also provide administrative support and oversight into the management of the inventory and deliveries of infant safety resources. About the Program: The Family Wellness Suites (FWS) were established in 2016 to help tackle the persistent inequities in maternal and infant health that were prevalent in the Bureaus of Neighborhood Health (BNH) catchment areas in the South Bronx, East and Central Harlem, and North and Central Brooklyn. FWS are safe, welcoming, and supportive spaces for family members to receive services, health education, and community resources. FWSs offer prenatal, postpartum, and other social supports aimed at improving maternal and infant health outcomes. Responsibilities: • Provide community members with an overview of the FWS programming and services available to them including educational, referral, and resource opportunities • Oversee the regular review and maintenance of referring streams including email accounts, phone inboxes, and other platforms like Forms, Unite Us, etc. • Process client referrals from referring organizations across platforms and facilitate this workflow in a timely fashion following the program’s most current protocols and using the approved tools/platforms. • Facilitate intake with new clients in order to establish them into the client database. This includes contacting the client by phone, text and email as per the workflow protocol. • Manage the promotion and scheduling of clients into the appropriate FWS workshops/events. (e.g. Maternal & Infant Safety Sessions, stress reduction sessions, both led by the vendors and by the suite, diaper appointments, Baby Boutique, etc.) This includes management of an up-to-date FWS calendar for the suite. • Oversee the recruitment and maintenance of client registration into stress reduction programming for sessions both that are led by the vendor and those led by the suite. Recruitment includes contacting the client by phone, text and email. • Oversee the inventory of infant safety and stress reduction materials in a timely fashion. This includes updating regularly the inventory tracking sheets and following up on infant safety supplies orders, as well as managing all documentation for dissemination of infant safety resources following the current program protocol. • Lead in the facilitation and management of the in-house infant safety education session and workshops (e.g. safe sleep and car seat safety sessions) and the in-house stress reduction programming including the stress management tools session, community walking group, and the creative guided sessions that include crafting, guided meditation, DIY sugar scrubs, or any other new programming added for this part of the work. • Support other Brooklyn FWS programming as well as larger FWS programming in the city as necessary. • Other duties as assigned by supervisor and FWS leadership to support the overall goals and mission of the department/ organization. Requirements: • Bachelor’s degree in Public Health, or relevant field of study; • Strong understanding of and commitment to birth equity and public health. • Experience working with community members and organizations. • Experience providing instruction in perinatal support, through childbirth education, breastfeeding education, perinatal exercise groups, parenting classes, and/or similar programs. • Understanding of and experience with community development around health issues in urban, underserved neighborhoods. • Comfortable working in a community setting with diverse populations. • Strong coordination and organizational skills. • Detail oriented and able to manage projects and work independently. • Positive attitude, strong work ethic, and excellent interpersonal and team player skills. • Proficient with Microsoft Office Suite, including Word, Excel, and PowerPoint. • Open to flexible work hours, including some work in the evenings and/or on weekends. • Hold certification as a Certified Lactation Consultant or have interest in pursuing this certification. • Bilingual (Spanish) • Must be able to lift up to 30 pounds Employment is contingent upon the successful completion of a background check. Benefits: Position will be hired through a staffing agency and benefits will be offered through the staffing agency Meaningful work at an organization striving to advance health equity and social justice Equal Employment Opportunity Statement: FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status At-Will Employment Statement: Employment with FPHNY is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment. Residency Requirement: You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNY.