Farmer | Executivo de Contas

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Farmer | Executivo de Contas based in Brazil.** This role is an opportunity for a commercially driven professional to manage and grow an established B2B client portfolio. You will focus on strengthening strategic relationships while identifying opportunities for upselling, renewals, and account expansion. The position combines consultative selling with customer relationship management and a strong focus on long-term value creation. You will work closely with project, onboarding, customer success, and technical support teams to maximize retention and client satisfaction. Success in this role requires curiosity, resilience, organization, and a genuine commitment to continuous learning. It is well suited to someone who thrives in a high-performance sales environment and wants to build a strong career in consultative B2B sales. ### Accountabilities: - Identify and develop upselling opportunities by understanding each client's needs and recommending solutions and products that can generate additional value. - Manage renewal opportunities in partnership with the relevant squad, developing account renewal and expansion plans that support healthy retention rates and increase customer lifetime value (LTV). - Build and maintain strong, strategic relationships with the assigned client portfolio, proactively monitoring satisfaction and ensuring that questions, needs, and potential issues are addressed efficiently. - Participate actively in performance optimization calls with project teams and clients, contributing to discussions focused on improving results and identifying additional opportunities. - Maintain accurate internal records and controls by documenting and reporting the results generated across the assigned client portfolio. - Collaborate closely with onboarding, customer success, and technical support teams to strengthen the overall customer experience and maximize retention. - Proactively identify opportunities to improve account management processes, sales strategies, and customer outcomes across the portfolio. ### Requirements - Demonstrated ability to build, develop, and strengthen strategic relationships with clients, particularly within a B2B environment. - Strong knowledge of consultative sales techniques and methodologies, including SPIN Selling or similar approaches. - Proven commercial mindset with the ability to identify customer needs, uncover expansion opportunities, and translate them into relevant sales opportunities. - Proactive approach to identifying improvements in processes, account strategies, and customer engagement. - Strong organizational and time-management skills, with the ability to manage multiple clients, projects, priorities, and demands simultaneously. - Excellent communication and interpersonal skills, with the ability to engage confidently with different stakeholders and build long-term trust. - Curiosity, resilience, adaptability, and a commitment to continuous learning and professional development. ### Benefits - Competitive fixed compensation aligned with the market, plus commission. - PJ (independent contractor) engagement model. - 100% remote work, providing flexibility to work from anywhere in Brazil. - Opportunity to work in a B2B consultative sales environment with a strong focus on relationship building, account growth, and customer lifetime value.