The OpportunityNile is transforming the way fresh produce is traded across Africa by connecting producers and buyers through a tech-enabled marketplace.As a Seller Relationship Manager, you will play a critical role in driving supply-side growth by building strong farmer relationships, increasing platform adoption, and enabling seamless trade execution. This role sits at the intersection of sales, customer success, and marketplace operations.You’ll work closely with farmers, helping them unlock more value from the platform while contributing directly to Nile’s growth and market expansion.Role OverviewYou will be responsible for managing and growing a portfolio of farmers on the Nile platform. This includes driving supply activity and consistency and ensuring farmers fully leverage the platform’s capabilities.This role is ideal for a commercially minded, relationship-driven individual who thrives in a fast-paced, high-growth environment.Key ResponsibilitiesSupply Growth & Commercial PerformanceOwn and grow supply within a defined portfolio of farmersDrive increased supply consistencyIdentify opportunities to expand farmer engagement and unlock additional supplySupport execution of high-value or time-sensitive tradesFarmer Relationship ManagementBuild strong, trust-based relationships with key farmersAct as the primary point of contact for assigned farmersProactively engage farmers to understand production plans, challenges, and opportunitiesResolve queries and issues quickly and effectivelyPlatform Adoption & EnablementTrain and onboard farmers to effectively use Nile’s online platformDrive adoption of digital tools and self-service functionalityEducate farmers on market demand, pricing trends, and product requirementsGather feedback to improve product and customer experienceOperational Support & ExecutionEnsure smooth execution of trades from listing to deliveryCollaborate with internal teams (operations, logistics, product) to resolve issuesMonitor supply flow, identify risks (e.g. shortfalls, quality issues), and take proactive actionMaintain high service levels and reliabilityMarket Insights & FeedbackShare supply insights, pricing trends, and farmer behaviourIdentify gaps in supply (volume, quality, timing) and communicate internallyContribute to improving marketplace efficiency and customer experienceRequirementsSkills & ExperienceExperience in one or more of the following:Fresh produce / agriculture / farmingAgricultural trading or sourcingFood distribution or wholesale marketsB2B sales in FMCG or commoditiesStrong commercial mindset with a focus on growthExcellent communication and relationship-building skillsHigh level of ownership and accountabilityAbility to operate in a fast-paced, dynamic environmentStrong problem-solving and customer management skillsBachelor’s degree preferredWhat Success Looks LikeConsistent growth in supply volume and farmer engagementStrong, long-term relationships with key farmersHigh platform adoption among farmersReliable, high-quality supply with minimal trade frictionMeaningful contribution to marketplace growth and liquidityBenefitsWhy Join NileBe part of a mission-driven company transforming Africa’s food systemsWork in a fast-growing, high-impact environmentCollaborate with a high-performing, entrepreneurial teamExposure to e-commerce, agri-tech, and marketplace innovation
The Opportunity
Nile is transforming the way fresh produce is traded across Africa by connecting producers and buyers through a tech-enabled marketplace.
As a Seller Relationship Manager, you will play a critical role in driving supply-side growth by building strong farmer relationships, increasing platform adoption, and enabling seamless trade execution. This role sits at the intersection of sales, customer success, and marketplace operations.
You’ll work closely with farmers, helping them unlock more value from the platform while contributing directly to Nile’s growth and market expansion.
Role Overview
You will be responsible for managing and growing a portfolio of farmers on the Nile platform. This includes driving supply activity and consistency and ensuring farmers fully leverage the platform’s capabilities.
This role is ideal for a commercially minded, relationship-driven individual who thrives in a fast-paced, high-growth environment.
Key Responsibilities
- Supply Growth & Commercial Performance
- Own and grow supply within a defined portfolio of farmers
- Drive increased supply consistency
- Identify opportunities to expand farmer engagement and unlock additional supply
- Support execution of high-value or time-sensitive trades
- Farmer Relationship Management
- Build strong, trust-based relationships with key farmers
- Act as the primary point of contact for assigned farmers
- Proactively engage farmers to understand production plans, challenges, and opportunities
- Resolve queries and issues quickly and effectively
- Platform Adoption & Enablement
- Train and onboard farmers to effectively use Nile’s online platform
- Drive adoption of digital tools and self-service functionality
- Educate farmers on market demand, pricing trends, and product requirements
- Gather feedback to improve product and customer experience
- Operational Support & Execution
- Ensure smooth execution of trades from listing to delivery
- Collaborate with internal teams (operations, logistics, product) to resolve issues
- Monitor supply flow, identify risks (e.g. shortfalls, quality issues), and take proactive action
- Maintain high service levels and reliability
- Market Insights & Feedback
- Share supply insights, pricing trends, and farmer behaviour
- Identify gaps in supply (volume, quality, timing) and communicate internally
- Contribute to improving marketplace efficiency and customer experience
Requirements
Skills & Experience
- Experience in one or more of the following:
- Fresh produce / agriculture / farming
- Agricultural trading or sourcing
- Food distribution or wholesale markets
- B2B sales in FMCG or commodities
- Strong commercial mindset with a focus on growth
- Excellent communication and relationship-building skills
- High level of ownership and accountability
- Ability to operate in a fast-paced, dynamic environment
- Strong problem-solving and customer management skills
- Bachelor’s degree preferred
What Success Looks Like
- Consistent growth in supply volume and farmer engagement
- Strong, long-term relationships with key farmers
- High platform adoption among farmers
- Reliable, high-quality supply with minimal trade friction
- Meaningful contribution to marketplace growth and liquidity
Benefits
Why Join Nile
- Be part of a mission-driven company transforming Africa’s food systems
- Work in a fast-growing, high-impact environment
- Collaborate with a high-performing, entrepreneurial team
- Exposure to e-commerce, agri-tech, and marketplace innovation
Nile is a B2B e-commerce platform that enables direct trades between buyers and sellers of fresh produce.Nile's technology and data enables complex transactions to be easy and safe and supports the flows of fresh produce across different regions.
Nile is a B2B e-commerce platform that enables direct trades between buyers and sellers of fresh produce.
Nile's technology and data enables complex transactions to be easy and safe and supports the flows of fresh produce across different regions.
