Fault Detection Support - German Speaker

Job description

Entity: Customers & Products Job Family Group: Operations Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team? Join our Team and advance your career as a Fault Detection Support - German Speaker As a Fault Detection Support Specialist , you will be responsible for proactively identifying, analysing, and supporting the resolution of network-wide issues across our global EV charging infrastructure. You will go beyond traditional reactive maintenance by utilising data analytics, trend analysis, and predictive tools to detect early signs of failure and recommend preventive interventions. Your work will help ensure optimal uptime and user experience across thousands of assets worldwide. In this role You will: Monitor EV charging assets using advanced diagnostic tools, analytics platforms, and performance dashboards to detect real-time anomalies and fault patterns Perform trend analysis and develop insights to predict potential failures before they impact network performance Collaborate closely with engineering, field service, and data analytics teams to validate findings and support the resolution of identified faults Develop and maintain fault detection workflows and SOPs to optimize asset integrity and uptime Create and deliver regular fault performance reports, including root cause analyses and predictive maintenance recommendations Continuously refine and enhance monitoring systems by feeding insights back into automation, and asset management strategies Support field technicians to improve first-time fix rates and reduce operational inefficiencies Support the development of the global maintenance strategy by aligning fault insights with business scalability goals What You will need to be successful: Proficiency in German and English language Experience in asset monitoring, diagnostics, or maintenance planning, preferably within EV charging, renewable energy, telecom, or similar industries Proven ability to interpret technical data and troubleshoot remotely Strong analytical skills and hands-on experience with data analytics tools, databases, and visualization platforms (e.g., PowerBI) Knowledge of IoT systems Excellent communication skills and the ability to work cross-functionally with global teams Passion for innovation, sustainability, and improving user experience through operational excellence At bp, we provide the following environment & benefits to you: Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Hybrid working arrangement aligned with team arrangements and business needs Opportunity to build up long term career path and develop your skills with wide range of learning options Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules Family friendly workplace e.g.: Extended parental leave, Mother-baby room Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program Possibility to join our social communities and networks Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us! At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. Travel Requirement Some travel may be required with this role, this is negotiable Relocation Assistance: Relocation may be negotiable for this role Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.