FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.What to expect on your journey with us:A solid and innovative company with a strong market presenceA dynamic, diverse, and multicultural work environmentLeaders with deep market knowledge and strategic visionContinuous learning and developmentWe are seeking an experienced Microsoft 365 Engineer with specialized expertise in Microsoft Teams to join our IT team. In this role, you will be responsible for the management, support and optimization of our Microsoft 365 environment with a particular focus on MS Teams configuration, and support. You will work closely with cross-functional teams to ensure seamless collaboration, communication, and productivity across the organization through effective MS Teams implementation and management.ResponsibilitiesMicrosoft 365 Environment ManagementConfigure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and TeamsUnderstanding and support of Azure Active Directory (Entra ID), including single sign-on, multi-factor authentication, APP registration and conditional access policiesUnderstanding of Microsoft Purview and working with security and compliance team to better security posturePerform regular health assessments of the Microsoft 365 environment and implement remediation plansMS Teams Specific ResponsibilitiesLead the configuration, and management of Microsoft Teams throughout the organizationDevelopment and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studioTroubleshoot Teams-related issues including connectivity problems, AV quality issues, and integration challengesAnalyze Teams usage logs and call quality data to identify and resolve performance issuesManage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutionsUnderstanding of Teams 3rd party technologies such as ECD and QoSAutomation and DevelopmentDevelop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasksWork with Microsoft Graph API to create custom integrations and solutions Support and TrainingProvide third-level support for complex Microsoft 365 and Teams issuesCreate training materials and conduct training sessions for end-users on Teams features and best practicesCollaborate with service desk teams to develop effective troubleshooting proceduresRequirementsMinimum 5+ years of experience administering Microsoft 365 servicesProven expertise in Microsoft Teams deployment, configuration, and managementStrong understanding of Microsoft 365 identity management with Azure Active DirectoryExperience with Teams audio/video setup, troubleshooting, and quality assessmentWorking knowledge of Microsoft Graph API for Teams customization and integrationStrong PowerShell scripting skills for Microsoft 365 and Teams managementExperience with Power Automate for creating workflow automations within TeamsMicrosoft 365 Certified: Teams Administrator AssociateNice to HaveMicrosoft 365 Certified: Enterprise Administrator ExpertMicrosoft 365 Certified: Collaboration Communications Systems Engineer AssociateBenefitsThis position comes with competitive compensation and benefits package:Competitive salary and performance-based bonusesComprehensive benefits packageCareer development and training opportunitiesDynamic and inclusive work culture within a globally renowned groupPrivate Health and Dental InsurancePension PlanMeals ticketsLife Insurance
FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
We are seeking an experienced Microsoft 365 Engineer with specialized expertise in Microsoft Teams to join our IT team. In this role, you will be responsible for the management, support and optimization of our Microsoft 365 environment with a particular focus on MS Teams configuration, and support. You will work closely with cross-functional teams to ensure seamless collaboration, communication, and productivity across the organization through effective MS Teams implementation and management.
Responsibilities
Microsoft 365 Environment Management
- Configure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
- Understanding and support of Azure Active Directory (Entra ID), including single sign-on, multi-factor authentication, APP registration and conditional access policies
- Understanding of Microsoft Purview and working with security and compliance team to better security posture
- Perform regular health assessments of the Microsoft 365 environment and implement remediation plans
MS Teams Specific Responsibilities
- Lead the configuration, and management of Microsoft Teams throughout the organization
- Development and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studio
- Troubleshoot Teams-related issues including connectivity problems, AV quality issues, and integration challenges
- Analyze Teams usage logs and call quality data to identify and resolve performance issues
- Manage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutions
- Understanding of Teams 3rd party technologies such as ECD and QoS
Automation and Development
- Develop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasks
- Work with Microsoft Graph API to create custom integrations and solutions
Support and Training
- Provide third-level support for complex Microsoft 365 and Teams issues
- Create training materials and conduct training sessions for end-users on Teams features and best practices
- Collaborate with service desk teams to develop effective troubleshooting procedures
Requirements
- Minimum 5+ years of experience administering Microsoft 365 services
- Proven expertise in Microsoft Teams deployment, configuration, and management
- Strong understanding of Microsoft 365 identity management with Azure Active Directory
- Experience with Teams audio/video setup, troubleshooting, and quality assessment
- Working knowledge of Microsoft Graph API for Teams customization and integration
- Strong PowerShell scripting skills for Microsoft 365 and Teams management
- Experience with Power Automate for creating workflow automations within Teams
- Microsoft 365 Certified: Teams Administrator Associate
Nice to Have
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Benefits
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Dynamic and inclusive work culture within a globally renowned group
- Private Health and Dental Insurance
- Pension Plan
- Meals tickets
- Life Insurance
Get the future you want
At Capgemini, we are driven by a shared purpose: Unleashing human energy through technology for an inclusive and sustainable future.Technology shapes the way we live our lives. How we work, learn, move and communicate. That means our technology expertise, combined with our business knowledge, does more than help you transform and manage your business. It can help you realize a better future and create a more sustainable, inclusive world.It’s a responsibility we don’t take lightly. That’s why, since our inception more than 50 years ago, we have always acted as a partner to our clients, not a service provider. A diverse collective of nearly 350,000 strategic and technological experts across more than 50 countries, we are all driven by one shared passion: to unleash human energy through technology.As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, we help you look beyond ‘can it be done?’ to define the right path forward to a better future.
Get the future you want
At Capgemini, we are driven by a shared purpose: Unleashing human energy through technology for an inclusive and sustainable future.
Technology shapes the way we live our lives. How we work, learn, move and communicate. That means our technology expertise, combined with our business knowledge, does more than help you transform and manage your business. It can help you realize a better future and create a more sustainable, inclusive world.
It’s a responsibility we don’t take lightly. That’s why, since our inception more than 50 years ago, we have always acted as a partner to our clients, not a service provider. A diverse collective of nearly 350,000 strategic and technological experts across more than 50 countries, we are all driven by one shared passion: to unleash human energy through technology.
As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, we help you look beyond ‘can it be done?’ to define the right path forward to a better future.
