FHS TRANSPORT OPERATIONS ASSOCIATE

Job Description: Scope of Positions: The Transport Operations Associate is responsible to perform transport operations management for Airbus FHS activities with worldwide customer base and 24/7/365 operations primarily focusing on AOG and urgent transportations, ensuring customer demands are met with optimized transport time and cost Key Responsibilities Challenge the transport service provider to provide the quickest and most reliable transport solutions to meet customers’ deadlines, and propose alternative solutions where appropriate, and challenge the transport service providers to respect their commitments including transport lead times, data quality, provision of shipping documents, reactivity, and shipment status updates Ensure close end-to-end AOG transportations follow up, including timely identification of transport issues and resolution, including decision making based on urgencies and cost impact, and escalation when necessary Obtain and provide near real-time transport status updates to all stakeholders including any queries, ensuring high levels of reactivity and accuracy Identify, analyse, manage, and follow up transport issues in daily operations to avoid further time lost in the supply chain Identify any shipment losses and damages, obtain all necessary evidence, and initiate claims to the Transport service providers Ensure compliance with transport regulations (export control, customs, dangerous goods regulations etc). Facilitate applications of the relevant permits including preparation of End-User Statements, permit application forms as applicable and follow up with the relevant parties including the authorities whenever necessary Identify any recurring transport issues at operational level, provide necessary information and evidence to facilitate corrective actions Manage transport quotes based on existing processes, make decisions with full consideration of urgency and transport costs, and consider alternate transport solutions to reduce transport costs Provide adequate reporting to the team leader and manager as required and ensure proper task handover to the incoming team member to ensure operational continuity Provide support to the Transport tracking team and assist the team leader and managers as directed Requirements: Diploma, Advanced/Higher/Graduate Diploma, Logistic/Transportation, Business Studies/Administration/Management or equivalent 3 years relevant experience in transport management/freight forwarding industry or similar Understanding on multi-modal transportation especially air freight, integrator services and associated incoterms Dangerous goods, export control & customs regulation and handling Knowledge on commercial aviation is a plus Able/experienced working in shifts, including night shifts, weekends, and public holidays Working in a team, as a team Customer-focus mindset Proactiveness, decision making skills, autonomous, adapt to changes quickly, prioritisation, and creativity in solving complex issues This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Airbus Customer Services Sdn Bhd Contract Type: Permanent Contract / CDI / Unbefristet / Contrato indefinido Experience Level: Professional / Expérimenté(e) / Professionell / Profesional Job Family: Logistics By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.