Field Application Engineer

Job description

Build a career powered by innovations that matter! At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta. This position is part of Novanta’s ATI Industrial Automation business unit. ATI is the world’s leading developer of robotic end of arm technologies. ATI end-effectors enhance productivity and flexibility of robotic and automated solutions across a wide spectrum of industries through capabilities such as automatic tool changing, force-torque sensing, material removal, and more. Since 1989, their commitment to engineering excellence, superior quality, and customer-focused support drives them to innovate and continuously improve the most reliable automated solutions available. Summary ATI Industrial Automation is seeking a dynamic, proactive and bilingual (Spanish speaking) Application Engineer to manage our Tool Changer and Material Removal product lines. This role is a perfect fit for an individual with a strong foundation in engineering principles and a passion for robotics and automation. It is a remote role based in Texas covering the US and Mexico. Primary Responsibilities Provide product technical support to customers in the pre-sale and post-sale process Accompany sales personnel on customer visits to identify new opportunities and assist in closing sales by providing technical expertise and product knowledge. Conduct product demonstrations using Robots and presentations to showcase product capabilities at tradeshows, conferences, and customer sites. Develop novel applications for ATI products using Robots and publish videos and application notes Troubleshoot technical issues and provide solutions to customers in a timely fashion. Use Salesforce for case management and customer support. Participate in continuous improvement initiatives to drive product and process innovation. Required Experience, Education, Skills, Training and Competencies Bachelor’s degree in mechanical, Controls, or related Engineering discipline. Spanish and English fluency. 3 to 5 years of experience in an engineering role, preferably in the automation industry. Strong understanding of mechanical systems and manufacturing processes. Experience and familiarity with Robot (Fanuc, ABB, Kuka, etc.) programming is desirable. Experience with SolidWorks and MS Office Suite. Excellent problem-solving skills and the ability to work independently. Strong communication and interpersonal skills to effectively interact with team members and clients. Travel Requirements Up to 40% Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy. Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.