Field Application Scientist

Job description

Your mission As a Field Application Scientist at NanoTemper, you will bridge the gap between cutting-edge biophysical technology and customer success. You'll serve as a trusted scientific partner to researchers and biopharma teams, delivering expert application knowledge that brings measurable value to customers while driving product excellence. This customer-facing role combines hands-on technical expertise, scientific communication, and cross-functional collaboration to ensure our solutions seamlessly integrate into customer workflows and accelerate their research outcomes. This is a remote, field-based role supporting customers across our Mid-Atlantic territory; candidates must live within the region. Customer Engagement & Support Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications across diverse research contexts Support pre-sales technical discussions (remote and in-person) by understanding customer needs and aligning technologies to research workflows and scientific goals Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders to highlight experimental outcomes and instrument performance Manage demo unit booking and logistics to ensure timely customer access and smooth operation Perform instrument installation and on-site technical support, ensuring successful deployment and user confidence Deliver application-focused and in-field user training tailored to customer research applications Scientific Communication & Representation Support and present at webinars, workshops, and scientific conferences, highlighting application insights, case studies, and experimental data Support conference activities, engaging attendees and providing technical expertise Collaborate with Marketing and Product Management teams to translate findings into impactful, customer-facing content Contribute automation and workflow integration expertise during customer discussions to enhance system utilization and efficiency Support development of application notes, protocols, technical posters, and presentations to share best practices and results Support Sales teams by sharing technical insights and helping refine application messaging Market Insight & Cross-Functional Collaboration Gather and communicate market and application trends, competitive insights, and customer feedback to inform internal stakeholders Collaborate with Product Management and R&D teams on product performance feedback, feature development, and workflow improvements Core Competencies Customer-centric mindset and scientific credibility: Build trust and long-term relationships by understanding customer challenges and delivering scientifically sound solutions Strong problem-solving and troubleshooting ability: Diagnose technical issues quickly and develop practical solutions that keep customers productive Effective communicator capable of translating complex data into clear insights: Present technical information in an accessible, compelling manner to audiences ranging from lab scientists to decision-makers Collaborative team player who thrives in a fast-paced, mission-driven environment: Work seamlessly across Sales, Marketing, R&D, and Product Management to drive customer success and company impact Your expertise Required Qualifications Education: PhD or MSc in Biochemistry, Molecular Biology, Biophysics, Pharmaceutical Sciences, or related field Experience: 2+ years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques Technical Skills : Strong understanding of biophysical methods (e.g., binding affinity measurements, protein stability analysis, thermal shift assays), Experience with laboratory instrumentation and troubleshooting, Proficiency in experimental design, data analysis, and scientific reporting Communication: Excellent presentation and interpersonal skills with the ability to explain complex scientific concepts to diverse audiences Travel: Willingness to travel regularly (up to 50-70%) for customer visits, demonstrations, and conferences Driver's License: Valid driver's license and acceptable driving record required for travel to customer sites and field demonstrations Work authorization: Candidates must be authorized to work in the United States without employer-provided visa sponsorship now or in the future. We are unable to provide sponsorship for this position. Preferred Qualifications Experience with NanoTemper technologies (Prometheus, Dianthus, Monolith) or similar biophysical platforms Background in antibody development, formulation science, fragment-based drug discovery, or biomanufacturing Experience in customer-facing roles (technical support, applications, or sales support) Track record of scientific publications or conference presentations Why us? What We Offer The opportunity to work with cutting-edge biophysical technologies that accelerate scientific breakthroughs A collaborative, curious, and impact-driven culture guided by our values: Curiosity, Impact, and WE-power Direct engagement with leading researchers and biopharma teams across industry and academia Professional development opportunities including scientific conferences, training programs, and cross-functional projects Our Values Curiosity: We dare to lead and take informed decisions despite known uncertainties. We ask difficult questions to challenge conventions and find the best solutions. Impact: We keep current and future customers at the core of what we do. Our actions make a tangible difference in achieving our vision. WE-power: With mutual trust, empathy, and appreciation, we create a safe environment that releases our full potential. We succeed together; we celebrate together.