Field Application Specialist - HammerHead

Job description

Who Are We? HammerHead , located in Lake Mills, Wisconsin is a division of The Toro Company. HammerHead delivers a unique combination of rehabilitation, replacement, and installation equipment and consumables for the underground construction market. Offering unmatched field support and project consultation to customers worldwide. Field Application Specialist II at HammerHead: The Field Application Specialist reports to the Manager, Application Specialists and is responsible for facilitating training and practicums, as well as providing advanced technical support for HammerHead equipment applications. This includes new equipment startups, pilot programs, rental equipment technical support, and above-ground live demonstrations. This position contributes to our high level of customer support by acting as a trusted advisor and conducting activities with the highest degree of integrity, efficiency, and professionalism. Sponsorship: Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of a school/employment or any other visa, regardless of expiration date, now or in the future. What Will You Do? Travel to multiple job/construction sites throughout the year via air and highways. Facilitate customer training using highly specialized industry expertise and principles of adult learning theory. Support sales by conducting pilot programs, providing technical support for rental equipment, and performing live above-ground demonstrations for prospective customers. Assess trainees using a standardized rubric for certification purposes. Maintain a high level of product knowledge of the HammerHead Trenchless product lines. Act as subject matter expert for the development of training curriculum, testing, and materials. Test products in the field and at the main facility. Provide regular feedback to product management from customers regarding current issues and future needs. Participate in regional and national trade shows. Maintain budgeted expense levels. ​ What do you Need? High school diploma or equivalent required. Valid US driver's license required; must be able to rent a car in anywhere in the United States. Mechanical mindset. Prior experience with (CIPP) Cure in Place Pipe is preferred. Experience in the plumbing industry, as a trainer, project manager, project supervisor, or crew leader is preferred. Demonstrated record of working in a close, collaborative, team environment with a persona that embodies the essence of "we" over "me." Basic knowledge of Microsoft Word and PowerPoint or equivalent. Results-oriented, hands-on approach to customer support and training. Ability to mentor and coach customers on best practices. Critical reasoning skills and the ability to listen and acquire critical information. Confident while at the same time having the ability to be sincerely approachable and personable. Self-starter with the self-discipline to schedule and complete tasks without direct supervision. Work Environment: This opportunity is based out of the HammerHead Division, in Lake Mills, WI, and candidates should prepare for 5 days on site (in the field or at our headquarters). Remote candidates are an option based on qualifications. Rapidly changing demands, schedules and deadlines. Air and highway travel, with up to 75 percent domestic and/or international travel required. Construction jobsite environment the majority of the time. This environment includes physical hazards such as utilities (typically gas, electric, and water lines), powered vehicle and pedestrian traffic, sharp objects, and moving machinery. Outdoor weather and construction site conditions such as open excavations, unimproved land, incomplete structures, etc. Extensive use of the telephone and email communications. Working with hazardous materials, including fuels, lubricants, fluids, and batteries. Some travel on weekends to ensure timely arrival at customer sites, travel on short notice. Normal minimum work hours are 7:00 am to 5:00 pm Monday through Friday. Additional hours/days as required to support customers as directed. What Can We Give You? At HammerHead, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – HammerHead offers employees at our Lake Mills, WI location a variety of perks, including: Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment. Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee. Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community. Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples. Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between ​ $84,000 - ​ $ 105,000 ​ . Cash compensation is one piece of our competitive total rewards package . You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics . If you need to, you can access your pay early with the dailypay app. At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees. #LI-Onsite