Field CAIO, AI & Agentic Ecosystem

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role The Distinguished Technical Architect, Data & AI is a senior technical leadership role within Salesforce's EMEA Go-to-Market organization. This individual serves as the highest-level technical authority for Data Cloud (D360) and Agentforce pre-sales, bringing deep architectural expertise, executive credibility, and field-facing thought leadership to the most complex and strategic customer engagements across the region. This role operates at the intersection of enterprise architecture, AI strategy, and commercial execution — partnering with Regional Vice Presidents, specialist AEs, and cross-functional leaders to accelerate pipeline, build trust with C-suite buyers, and define how Salesforce's Data & AI platform wins in the market. What You'll Do Serve as the definitive technical authority for Data Cloud and Agentforce across EMEA, engaging directly with CDOs, CIOs, CTOs, and enterprise architects at strategic accounts Lead and influence architecture workshops, executive briefings, proofs of concept, and solution design sessions for the most complex, high-value opportunities in the region Partner with EMEA TA leaders and specialist AEs to define and execute technical strategy for Data 360 and Agentforce coverage — including attach rate improvement and pipeline acceleration Shape and evangelize Salesforce's Data & AI platform narrative in the field, including the positioning of Data Cloud as both a CDP (CMO motion) and a Data & AI Activation Platform (CDO/CIO motion) Develop and deliver compelling content — session talks, roundtables, white papers, internal enablement — that arms the broader field with winning technical stories (e.g., D360 + MuleSoft + Informatica) Represent Salesforce at flagship field events, industry summits, and customer advisory boards as a recognized thought leader Mentor and elevate the technical capability of the broader EMEA Data & AI Architect team Provide strategic input into product direction, GTM positioning, and competitive differentiation by synthesizing field intelligence from enterprise deployments What We're Looking For 15+ years of experience in enterprise architecture, data platforms, or AI/ML — with significant time in a customer-facing or pre-sales capacity Deep expertise in modern data architecture patterns: data mesh, lakehouse, unified data platforms, real-time activation, and agentic AI Proven ability to engage and influence C-suite executives (CDO, CIO, CTO) on complex, multi-stakeholder deals Experience with Salesforce Data Cloud (or equivalent CDP/data platform) and the broader ecosystem (MuleSoft, Informatica) strongly preferred Outstanding communication and presentation skills — able to translate technical depth into compelling business narratives Track record of building trust across field sales, product, and partner organizations in a matrixed enterprise environment Fluency in English required; additional European languages a plus Why This Role You'll work at the leading edge of enterprise AI transformation, helping the world's largest companies unlock the value of their data with Salesforce. You'll have the autonomy of a senior individual contributor with the influence of an executive — shaping how the region wins, how the team grows, and how Salesforce's Data & AI story is told. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.