Field Clinical Specialist I

Job description

Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives. 为患者带来意义非凡的改变。作为现场临床技术团队的一员，您将与临床专业人员协作，在提供以患者为中心的治疗（包括手术支持、培训与教育）中发挥关键作用。您在医疗生态系统积累的工作经验结合我们的深度培训计划，将助力您成为爱德华的专业领域专家。现在就加入我们，共同为有需要的患者提供革新治疗解决方案。 Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. 主动脉瓣狭窄影响着全球数百万人，但往往无法得到充分的诊断和治疗。爱德华公司在经导管主动脉瓣置换（TAVR）方面的突破性工作为患者开创了一种创新的、改变患者生活的解决方案，无需开胸手术即可进行心脏瓣膜置换。我们的经导管心脏瓣膜（THV）业务部门将继续与心脏专家和临床团队合作，利用已临床实证的设备改善对患者的监护。让患者生命更长久、更健康是我们不懈工作的动力。加入我们，共创激动人心的未来。 How you’ll make an impact (岗位职责) : • Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. 提供全方位的产品培训，包括产品操作、植入流程以及与产品相关内容 • Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience. 基于临床试验经验，持续优化培训课程、教材与教学工具、确保内容贴合实际临床需求。 • Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. 通过一对一专项培训及系统化在岗培训项目，向医生、医院人员传授研究性产品的核心技术要点与操作规范 • Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research. 在商业化阶段，为医生及医疗工作者提供持续性技术支持，以确保临床研究各环节的顺利衔接 • Plan and implement growth strategies within focused accounts 制定并落实关键客户的业务拓展策略，挖掘合作潜力 • Responsible for upselling in key strategic accounts working in conjunction with Business Managers •与业务经理紧密配合，在关键战略客户中推动增值销量机会 • Validate software and hardware updates in the field 在现场对产品软硬件进行支持 • Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences 系统掌握产品知识、解剖生理学、临床应用场景及爱德华生命科学公司与行业的专业术语 • Regularly reviews clinical support activities, changes in the market and assigned accounts • 定期评估临床支持成效，动态跟踪市场趋势与关键客户需求变化 What you'll need (Required): (任职要求) Bachelor's Degree and above, related medical device and/or clinical experience 本科及以上学历，具有医疗器械和/或临床相关工作经验 What else we look for (Preferred) : (其他加分项) • Training experience in clinical / technical environment preferred 有临床/技术领域培训经验者优先 • Proven expertise in MS Office Suite 熟练使用微软Office办公软件 • Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills 良好的书面与口头表达能力、演讲能力以及人际关系处理能力，包括谈判和关系维护能力 • Good problem-solving and critical thinking skills 具备逻辑思维，善于分析问题并提出解决方案 • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control 严格遵守公司规则制度（如防疫政策、环境健康安全条例等），在职责范围内主动落实安全防护措施，保障自身及他人安全，并积极履行环境保护与污染防治责任