Field Clinical Specialist (m,f,d) - Transcatheter Mitral & Tricuspid Therapies

Job description

BU – Transcatheter Mitral & Tricuspid Therapies Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation. How you'll make an impact: • Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs • Interact with KOL and proctors • Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. • Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP. • Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. • Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome. • Provide training and guidance to new Field Clinical Specialists • Responsible for upselling in key strategic accounts working in conjunction with Business Managers • Business Intelligence • Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management • Validate software and hardware updates in the field as applicable • Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences • Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist. • Other incidental duties What you'll need: 5 years years experience of previous related medical device and/or clinical experience Required Bachelor's Degree in in related field Training experience in clinical / technical environment Preferred Knowledge of interventional cardiology ( implantable device or in clinical imaging) network is a significant advantage Ability to travel up to 50% depending on territory needs. Fluent in both French & professional English, What else we look for: • Proven expertise in MS Office Suite and ability to operate general office machinery • Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills • Excellent problem-solving and critical thinking skills • Full knowledge and understanding of cardiovascular science • Full understanding of cardiovascular anatomy, pathology and physiology • Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting • Ability to manage confidential information with discretion • Strict attention to detail • Ability to interact professionally with all organizational levels • Ability to manage competing priorities in a fast paced environment • Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects • Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control What is it like to work at Edwards Lifesciences in France? As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others). Edwards Lifesciences in France also offers the following benefits: Competitive Compensation and Benefits package Flexible working hours, remote working Profit sharing Risk Life Insurance Comprehensive Medical plan (including online access to healthcare) Service Awards Works Council social and cultural activities Enhanced Leave Benefits Employee Stock Purchase Program Employee Assistance Program ​Comprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location. Every employee is essential to Edwards’ success, and we’re ready to help you advance along your career path!