Field Clinical Specialist Trainer (Hybrid/ Remote)

Job description

Your opportunity By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation – which can cause stroke, heart failure, and other heart-related complications. Kardium’s mission is to deliver the best treatment for atrial fibrillation. To achieve this, we have developed The Globe® Pulsed Field System – we have a fantastic technical team that has developed a product with strong, unique, and customer-valued differentiators versus other solutions on the market. We have built connections with key opinion leaders who are already using the Globe System and are helping to tell our story. We have obtained FDA approval and officially begun the commercial launch of the Globe® Pulsed Field System. This is a pivotal and exciting time in our journey, as we bring this life-changing technology to patients! We’re looking for a full time Field Clinical Specialist Trainer to join our team and elevate the readiness of our U.S. Field Clinical Support organization. This role is dedicated to delivering consistent, high quality training that equips Field Clinical Specialists with the skills and confidence they need to support cardiac mapping and ablation procedures. Please note, this opportunity is a hybrid/on-site/remote work arrangement which would require frequent travel to Vancouver, BC. Meaningful work you will be a part of Your responsibilities will be to: • Facilitate the delivery of the structured scalable training program that ensures consistent field readiness. • Support the development and maintenance of educational processes and documentation • Run training sessions for new field clinical specialists • Support coordination with internal teams to ensure correct equipment availability for training sessions and embedded assessments. • Ensure proper handoff to field managers, collect feedback and maintain gates for learning progression. What you bring to the team Our Kardium team is smart, creative, and passionate about developing cutting-edge medical devices to help improve people’s lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we solve what was thought unsolvable. You will be successful in this role because you possess these attributes: • Strong background in clinical support for medical devices • 5+ years experience in cardiac ablation preferred • Proven training and facilitation skills and experience delivering in-person hands-on training • Strong coordination and organizational skills, and the ability to manage multiple stakeholders, complex schedules and moving parts across cohorts. • Ability to work cross functionally and comfortable partnering with clinical subject matter experts, product teams and field leadership • Strong communication skills. Ability to simplify complex topics, give direct feedback, manage group dynamics • Ability to balance structure and flexibility. Can build and follow a plan and adapt when schedules shift, learner needs vary or clinical points of interest are updated Compensation Kardium offers a competitive total cash compensation (base salary + 5% 401k contribution). Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, and business or organizational needs. • As a permanent employee, you will also participate in Kardium’s stock option plan. Your Benefits & Well-being Total cash – the total cash we’ve listed for this position includes a base salary, plus a contribution to a Retirement Savings plan to help support your financial goals. Comprehensive medical & dental coverage – for all permanent employees – effective as of Day 1, with no waiting period. Work-day flexibility – additionally, we provide 3 personal days per year. Support – for you (and your dependents) overall well-being. Career progression and learning support. Professional membership support. Family building – we provide top up for both maternity leave & adoptive leave. Employees can also enroll in benefit coverage for fertility drug treatment. Life at Kardium What makes us a great place to work? 1. Our Purpose 2. Our People 3. Our Culture At Kardium, we embrace diversity of background, experience, and perspective and we’re committed to inclusion and equity at every level. We encourage applications from all qualified candidates who represent the full diversity of all communities. We collaborate with Employee Resource Groups (ERGs), as volunteer-led groups who share a common dimension of diversity and come together to provide support, education, and other opportunities across Kardium. Examples of our ERGs include Women ERG, Pride ERG, Race Ethnicity & Cultural Heritage (REACH) ERG, Truth & Reconciliation ERG, Persian Community ERG, Chinese ERG, Barangay Kardium (Filipino) ERG, Brazilian ERG and Irish ERG. As part of your application, we encourage you to note if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). There will be an optional section in the application form where you can provide this information to the recruitment team. And our employees think we are great too – check out Glassdoor to learn more!