Field Deployment Engineer

Job description

Our Field Deployment Engineers are responsible for the physical foundation of autonomy. This role is rooted in automechanical systems expertise - wiring, harnessing, power, mounts, and safety-critical integration on heavy equipment. If the machine isn’t installed correctly, nothing else matters. You ensure AIM systems are installed safely, robustly, and repeatably on real machines in real environments - setting the baseline for everything that follows. **About you** You are hands-on, methodical, and comfortable working where heavy equipment, wiring, and real-world constraints collide. You thrive in physical systems and take pride in doing the hard work correctly the first time. You are equally comfortable: - routing and terminating wiring harnesses on large machines - installing compute, sensors, power systems, and mounts in harsh environments - validating safety circuits, E-Stops, and lockout/tagout procedures - diagnosing install-time issues caused by vibration, heat, dust, or strain - working outdoors, on-site, in tough conditions You care deeply about safety, robustness, and serviceability - because in the field, install quality determines reliability. **About us together** Together, we will: - install autonomy systems on heavy equipment safely and repeatably - turn complex installs into standardized, scalable procedures - harden hardware integration against real-world abuse - enable dealers and partners to perform installs independently - build the physical backbone that allows autonomy to scale globally We’ll work in mud, heat, dust, and noise. We’ll iterate on hardware designs and procedures until installs are boring - because boring installs are safe installs. ## Responsibilities **Machine Installation & Hardware Integration** - Lead physical installation of AIM hardware on heavy equipment (compute, sensors, wiring, power). - Execute mechanical and electrical integration following standardized install procedures. - Perform initial power-on, safety validation, and hardware acceptance checks. **Safety & Robustness** - Validate E-Stops, lockout/tagout, and safety-critical wiring. - Identify install-related failure modes (vibration, dust, heat, strain relief). - Propose improvements to mounts, harnessing, enclosures, and service access. **Documentation & Dealer Enablement** - Create and maintain install guides, wiring diagrams, and checklists. - Define install acceptance criteria and handoff standards. - Train and enable dealers to perform installs safely and independently. **Customer Relationship & Trust Building** - Act as the bridge between customers and AIM engineering - clear, honest, technically grounded communication. - Manage expectations around downtime, features, maintenance windows, and machine readiness. - Build trust through competence, transparency, and ownership. **Travel** - Deep immersion on customer sites worldwide - ~40–70% travel depending on deployment cycles. ## Qualifications **Basic qualifications** - 5+ years experience in auto mechanics, heavy equipment installation, field service, or similar. - Hands-on experience with wiring, harnessing, sensors, power systems, and safety circuits. - Comfort working on large machines in demanding field environments. - Strong safety mindset and attention to detail. - Ability to work autonomously under ambiguous, high-pressure conditions. - Willingness to travel internationally and domestically, often on short notice. **Preferred Qualifications** - Experience deploying robotics, autonomous systems, heavy equipment, or industrial automation. - Experience with safety-critical systems, emergency stops, lockout/tagout, or functional safety frameworks. - Familiarity with hydraulics, GNSS systems, perception stacks, or motion control systems. - Experience developing service manuals, install guides, or field engineering playbooks. - OEM or dealer network experience (e.g., Komatsu, Caterpillar, Volvo). **How you’ll stand out** - You can turn ambiguous field failures into structured, repeatable engineering test cases. - You operate calmly under pressure and lead customers through complex issues. - You write clean documentation, and clean bug reports. - You thrive in the dirt, in the logs, and in the details. - You bridge the gap between engineering vision and field reality. ## Why AIM? ### Joining AIM, You Will - Solve a massive set of real-world problems that require scalable earth moving - Accomplish that via deploying and expanding cutting edge tech - Run your workstreams with the largest degree of autonomy - Have an opportunity for rapid growth and a large voice on the direction of the company - Receive company funded medical, dental, vision, 401k, life insurance, gourmet food & perks - Experience a strong onsite collaboration (AIM offices, labs and proving grounds on the east side of the Greater Seattle area) - Have an opportunity to travel to unique sites around the world (Americas, Australia, Africa & more)