Field Engineer

Job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE As an Enterprise/Strategic Field Engineer (L5), you'll be the technical cornerstone for Replit's largest and most strategic accounts. This is a hybrid role: high-impact pre-sales (closing complex technical evaluations) and post-sales (driving adoption, expansion, and retention). You'll own the end-to-end technical relationship—from pre-sales architecture discussions through multi-year expansion—ensuring our enterprise customers don't just use Replit, but become Replit-powered companies. You'll partner with Account Executives and Account Managers in a high-accountability Pod structure. This is not a reactive support role—this is a proactive, strategic technical leader who identifies blockers before they become problems, champions new use cases, and directly influences $5M+ in annual recurring revenue. IN THIS ROLE YOU WILL: Pre-Sales - Strategic Technical Discovery: When you are pulled into complex deals, you join as the expert closer. You run deep discovery on their stack and constraints, then design the winning technical strategy. - Proof of Value (POV) & Live Building: You build live, functional applications on the fly during executive meetings to prove immediate value and technical feasibility to VPs and C-suite stakeholders. - Context & Connectivity (MCP): You write and deploy Model Context Protocol (MCP) servers to securely connect Replit Agents to customer-specific data, making Replit the central hub for their internal development. - Enterprise Governance: You own the "Guardrails" mission. You configure workspace policies and AI governance templates that solve for data safety, compliance, and CISO approval. - Infrastructure Strategy: You lead deep-dive reviews for Single-Tenant/VPC deployments, ensuring Replit fits the customer’s security posture. - Hackathons & Trials: You lead high-energy Hackathons alongside Account Executives to drive hands-on experience and excitement about Replit. Post-Sales - Production Foundation: You lead the technical kickoff, ensuring production-ready SSO/SCIM provisioning, guardrails, and security setup. - Technical Onboarding & Enablement: You ensure customers learn how to build in Replit to its maximum capabilities. You enable technical and non-technical teams by running training sessions and workshops that establish enterprise workflows with Replit. - Design Systems: You build Design Systems and starter templates tailored to the customer’s stack to accelerate their internal development time. - Drive Viral Growth: You build trust with key technical stakeholders, proactively running enablement sessions to keep teams building. You act as the spark for viral growth within the account. - Source & Qualify Expansion: Work with Account Managers to proactively identify new teams, new use cases, and new projects. You provide the technical validation to support the commercial close. - Run Value-Based QBRs: Co-lead quarterly business reviews, shifting the conversation to business value delivered and strategic roadmap alignment. REQUIRED SKILLS AND EXPERIENCE: - 5-7+ years in technical customer-facing roles such as Solutions Engineer, Sales Engineer, Implementation Engineer, Forward Deployed Engineer, Technical Account Manager, or Customer Success Engineer at a high-growth B2B SaaS or dev tools company - Replit Power User: You understand Replit better than 99% of our users. You have likely built Replit apps before. To facilitate this, we provide interviewees with credits/access to the platform. - Enterprise Depth: You have worked with enterprise prospects to drive adoption, expansion, and renewal. You can explain complex technical concepts to non-technical executives and translate business requirements into technical architecture. - Live Builder: You've run POCs, onboarding sessions, and workshops. You can listen to vague requirements and translate them on the fly into technical concepts, creating live apps in real-time. - Production Engineering: You can read and write code (JavaScript, Python, or similar). You understand APIs, databases, CI/CD pipelines, and modern cloud architecture. - Pod Mentality: You thrive in a high-accountability POD structure. - Military Experience: Relevant military experience with technology is counted as background and experience. - Comfort with up to 25% travel (expect 30%+). NICE TO HAVE: - Experience with AI-powered dev tools (Cursor, Windsurf, Lovable, Claude Code, Zapier etc.) - Understanding of AI Evaluation patterns (Evals) and Context Management (RAG, System Prompts). - Background in DevOps, cloud infrastructure (AWS/GCP/Azure), or SRE. TOOLS + TECH STACK FOR THIS ROLE: - Replit - HubSpot CRM - SSO/SAML/SCIM identity systems - Cloud platforms (AWS, GCP, Azure) - Slack - Claude - ChatGPT - Gemini - Notion - Superhuman - ZoomInfo - Hex THIS ROLE MAY NOT BE A FIT IF: - You haven't had your "Replit Moment". You didn't explore the product on your own, get mind-blown by the speed of creation, and immediately start showing your apps to friends and family. - You are uncomfortable building functional apps on the fly in front of executives or need a script to demonstrate value. - You prefer reactive troubleshooting over proactively identifying architectural blockers and owning the technical strategy. - You struggle to debug code, configure SSO, or understand cloud infrastructure without significant hand-holding. - You aren't obsessed with how Agents are rewriting the SDLC, and you don't use AI tools to build in your own spare time. - You struggle in ambiguous, high-growth environments where you often have to build the tool or process required to solve the problem. - You're not comfortable with significant travel (up to 30%+) for customer meetings and on-site engagements - You prefer transactional interactions over building deep, multi-year customer relationships This is a full-time role based in San Francisco Bay Area, New York City, or Remote (US-based). Travel up to 25% required (expect 30%+). 2-week onsite onboarding in Foster City, CA required. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Meet the Replit Agent https://www.youtube.com/watch?v=IYiVPrxY8-Y - Replit: Make an app for that https://www.youtube.com/watch?v=4zd9hzngFwY - Replit Blog https://blog.replit.com/ - Amjad TED Talk https://youtu.be/kCudFI4tcpg?si=l4ViCejV_f2RZkDi Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.