Field Operations Team Leader

Job description

Field Operations carry out all non centralised activities, primarily Maintenance & Upgrades and includes functions: Telecom, e.g. Fixed & Mobile, and; non Telecom functions, e.g. Electro/Mechanical & Site: • Leadership, Management & employee motivation of own area • Responsible for a Field Operations are/cluster - in a very large organisation can be split to cover Telecom or Infrastructure separately • Responsible for Field Operations escalations within area • Responsible for Field Operations Reporting within area • Responsible for performance levels to SLA/OLA applicable in own area • Responsible for security of the Field Operations offices and premises in own area • Responsible for physical acceptance of Network & Sites in own area • Ensures processes/procedures are enforced in own area • Responsible for escalated Field Operations matters in own area • Support Field Operations Management regarding tool development • Supports Outage Reporting and takes management of follow-up actions • Liaises with Field Operations subcontractors & 3rd parties in own area • Undertake special assignments to resolve Network Operations issues • Must have a first degree in Electrical and Electronics Engineering or related field. • Must have a minimum of 7 years operational experience in the telecommunication industry. • Must be competent in handling the following; - Field Operations Management - Network Operations Management - Performance Management - Configuration management - Security Management - Project Management - Communication - Customer Focus All your information will be kept confidential according to EEO guidelines. We have been given the mandate by our client who is specialised in Communications, Information technology and Infrastructure with a global presence to seek for an energetic and innovative individual to fill the role of a Field Operations Team Leader. This role is domiciled in Cote d’Ivoire.