Field Operator

Job description

**Role Overview:** We are seeking a detail-oriented and tech-savvy Operations Support Specialist to join our team. This role involves hands-on work with hardware and software tools to collect, process, and manage operational data. The ideal candidate will have strong organizational and communication skills, a proactive mindset, and the ability to adapt in dynamic environments. ### Key Responsibilities: - Accurate and timely collection, extraction and processing of data using proprietary software. - Installing and testing hardware (requires use of technical/installation equipment). - Identify and troubleshoot recurring problems and work with team to make improvements - Raise dependencies and risks when performing operations - Support device inventory maintenance and setup and prepare devices for operations ### Minimum requirements: - Ability to work both independently and within a team - Ability to efficiently plan, document, and communicate status on projects. - Strong verbal and written English communication skills with the ability to communicate cross-functionally with local and Global teams/stakeholders - Ability to navigate ambiguity and make quick course corrections when necessary - Aptitude for learning new technologies - Strong organizational skills and superior attention to detail - Strong analytical and problem-solving skills - Ability to meet deadlines and schedules and be accountable - Willingness and ability to travel within city limits as well as in the region - Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather (up to 10 miles per day) - Clean driving record and a valid Driver’s License ### Preferred Qualifications: - BA or BS degree or equivalent practical experience. - Experience using Android, iOS, or in-development tools, Familiarity with Mobile & web technologies