Field Service and Technical Advising Specialist

Job description

Job Description Summary As Lead Field Service & Technical Advising Specialist-Generator, you shall be responsible for execution of Turbogenerator outages of own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence. Job Description Your Role/ Responsibilities Working as Site Lead /Technical Lead for assigned Turbogenerator outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule. Should be convergent with rotor repair as well as Stator repair work of GE fleet as well as other OEM fleets. Hands on experience related to overhauling of complete generator of GE fleet as well as other OEM fleets. Align towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction. Ensure adherence to compliance as per company standards, laws & regulations during outage execution. Interacting with vendor/customer for planning and execution of the outages Analysis & providing technical solutions to problems being encountered /identified by Thermal Power Utilities in consultation with Engineering. Support & create Methods Statements & Field Procedures Standards and project specific technical documentation to support outages for identified OEM Generator fleets. Ensure regular rigor towards site DMS to achieve field service outage milestones. Ensure consistent application of business tools and processes applicable to the scope of outages being executed. Follow Field Service Management processes for Generator Core services as well as Repair Outage. Uses technical experience for data analysis to support recommendations. Collaborates with internal and cross-functional resources to arrive at conclusions. Capture, report & implement outages best practices. Drive lessons learned and technical close-out with tangible outcomes/deliverables. Required Qualifications Bachelor’s degree in electrical engineering/or equivalent from an accredited university or college. Significant experience in the outage execution of large Turbogenerators, preferably on 100 MW and above. At least 7+ years of on-site field experience in executing Turbogenerator outages at various sites/customer. Excellent communication skills while interacting with internal/external customers for outage execution. Strong oral and written communication skills. Mobility Requirements: Shall be operating from Home/Desired Location under work from Remote policy for GE Vernova TFAs. Extensive travelling to thermal power stations mainly in India for outage execution. Desired Characteristics Technical Skills: Should have sound fundamentals and knowledge on Turbogenerator technologies with operational aspects of various fleets. Rich services exposure to Turbogenerator outage execution skills mainly on turbogenerators of 50 MW and above. Sound exposure to constructional features for successful outage execution and key deliverables. Proficiency in MS Office applications (MS word/MS excel/MS Power Point) etc Sound understanding of time/cost control for assigned services outage execution related site activities of Turbogenerator Overhaul within assigned time & cost estimates. Exposure and knowledge on scheduling packages such as MS Project shall be preferred. Analytical skills to troubleshoot various operational problems of Turbogenerators. Exposure to outage execution process like outage planning/outage execution including site mobilization/execution of job along-with designated vendors/ outage closure/ Outage feedback & Lesson Learnt. Experience on Generator rotor & stator rewinding shall be added advantage. ​ Behavioural Skills: Good observational and analytical skills. Sense of Urgency Able to quickly organize and spearhead external vendors as the team to achieve desired outcome. Systematic approach to understand problems, learn solutions, and train others. A good get along with colleagues/vendors and Customers. Strong interpersonal and leadership skills. GE Vernova’s Steam Power business provides a broad portfolio of technologies and services that help industrial and non-renewable energy power plants deliver reliable power as they transition to a lower carbon future. We aspire to be an inclusive employer, focused on creating a work environment where diversity is encouraged. Join us to see what we can achieve together! Additional Information Relocation Assistance Provided: Yes