Field Service & Application Engineer

Job description

Join Insort – Where Technology Meets Real Impact Insort is a global technology leader specializing in the development and manufacturing of highly innovative, sensor-based sorting and monitoring equipment for the food processing industry. With headquarters in Austria and subsidiaries in California and Canada, our mission is to revolutionize food safety and quality control with precision, performance, and passion. To strengthen our service team in Northern Europe, we are looking for a motivated Field Service & Application Engineer Your Start at Insort: After an in-depth technical onboarding at our Austrian headquarters in Kirchberg an der Raab, you will join our experienced technicians for customer deployments across Belgium, the Netherlands, and Northern Germany. Once familiar with our systems, you will take full responsibility for service activities in your region – both independently and as part of a dynamic team. Tasks Installation, Commissioning & Modifications: Take the lead on installing, commissioning, and adapting our sensor-based sorting systems at customer locations across the region. Customer Representation & Consulting: Represent Insort at customer sites with professionalism and technical confidence. Build strong, long-term relationships while analyzing customer needs and providing consulting for new applications and tailored solutions. System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure alignment with customer and product requirements. Maintenance, Optimization & Upgrades: Perform regular maintenance and implement upgrades to enhance machine and model performance, ensuring optimal and reliable operation. Diagnostics, Troubleshooting & Field Support: Conduct in-depth fault analysis and coordinate with internal experts for fast and effective troubleshooting. Support Field Service Engineers both remotely and on-site. Training, Documentation & Knowledge Transfer: Prepare training content, conduct sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements. Requirements Technical Background: Completed training or education in electrical engineering, mechatronics, or a related technical field. Hands-On Experience: Previous experience in field service, maintenance, or installation is an asset. Tool Proficiency: Confident in reading electrical schematics and using hand tools; able to apply electrical standards and safety practices. Language Skills: Very good knowledge of Dutch and English; German is a plus. Independent & Analytical: You work solution-oriented, with strong self-organization and a keen sense of responsibility. Travel Enthusiast: Willingness to travel over 80% of the time, including multi-day assignments. Benefits Global Impact, Local Responsibility: Work in a fast-growing, family-owned company that operates worldwide. Innovation That Matters: Be part of a team building future-oriented, high-tech solutions for a sustainable food industry. Onboarding That Supports You: A structured and comprehensive training program – we make sure you’re ready. Attractive Travel Conditions: High per diems, full expense coverage, and a company car also for private use. Additional Benefits: Flexible working culture, support for personal growth, a strong sense of team and the option to work from a shared office space Long-Term Perspective: A secure role with room for development in a future-proof sector. Ready to get hands-on with technology that makes a difference? Then we look forward to your application. Help us bring advanced food safety solutions to the world – from Belgium and beyond.