We are looking to strengthen our field-based team in Frankfurt. We specialise in all aspects of the on-going maintenance of critical power systems. Providing solutions for standard bespoke applications, with UPS Systems ranging in size from 1kVA TO 1.6MVA to standby Diesel Generators ranging in size from 5kW to 4MVA and covering all sizes from £1k up to £30m.As a Field Service Engineer, you will be supporting a busy and successful division, You will become a highly visible 'face' of our brand, therefore, you will need to be customer focused, self-motivated, comfortable in liaising with customers, sub-contractors working to tight deadlines, in order that we deliver on time.Meeting our customer's expectations is critical as well as going the extra mile - After all our reputation is only as good as the peace of mind, we supply our clients. RequirementsThe Field Service Engineer will work as part of the service team supporting our customers and their generators. You will be an experienced generator field service engineer with a strong knowledge of diesel generators and associated systems. The role will require you to undertake Minor/Major services and fuel sampling across a variety of static generators. Key Objectives Ensure compliance with quality standards, manufacturer specifications, and regulatory requirements in all service activities. Provide prompt response to emergency service calls for generator failures or breakdowns, ensuring timely resolution and minimal disruption to operations. Conduct regular inspections of generator systems to identify potential issues or malfunctions. Adhere to safety protocols, procedures, and regulations to ensure a safe working environment during service activities. Participate in training programs and professional development activities to enhance technical skills and knowledge related to generator systems. Key Responsibilities Carry out minor / major maintenance on client’s static generators, as directed by the service office Provide prompt and accurate feedback to service office following each customer visit Provide written concise reporting based on onsite findings, including parts required Accurate completion of worksheets including fault finding, servicing, load bank testing and completion of spec sheets To obtain fluid samples from engine to include day/bulk tanks as required To issue electronic Waste Consignment Notes following waste removal Maintain all onsite activities such as cleanliness of generators, spillages in accordance with Health & Safety guidelines. Support designated customers’ requirements, ensuring all services and requirements are delivered professionally and proactively Support On-Call Rota as and when required
We are looking to strengthen our field-based team in Frankfurt. We specialise in all aspects of the on-going maintenance of critical power systems. Providing solutions for standard bespoke applications, with UPS Systems ranging in size from 1kVA TO 1.6MVA to standby Diesel Generators ranging in size from 5kW to 4MVA and covering all sizes from £1k up to £30m.
As a Field Service Engineer, you will be supporting a busy and successful division, You will become a highly visible 'face' of our brand, therefore, you will need to be customer focused, self-motivated, comfortable in liaising with customers, sub-contractors working to tight deadlines, in order that we deliver on time.
Meeting our customer's expectations is critical as well as going the extra mile - After all our reputation is only as good as the peace of mind, we supply our clients.
Requirements
The Field Service Engineer will work as part of the service team supporting our customers and their generators. You will be an experienced generator field service engineer with a strong knowledge of diesel generators and associated systems. The role will require you to undertake Minor/Major services and fuel sampling across a variety of static generators.
Key Objectives
- Ensure compliance with quality standards, manufacturer specifications, and regulatory requirements in all service activities.
- Provide prompt response to emergency service calls for generator failures or breakdowns, ensuring timely resolution and minimal disruption to operations.
- Conduct regular inspections of generator systems to identify potential issues or malfunctions.
- Adhere to safety protocols, procedures, and regulations to ensure a safe working environment during service activities.
- Participate in training programs and professional development activities to enhance technical skills and knowledge related to generator systems.
Key Responsibilities
- Carry out minor / major maintenance on client’s static generators, as directed by the service office
- Provide prompt and accurate feedback to service office following each customer visit
- Provide written concise reporting based on onsite findings, including parts required
- Accurate completion of worksheets including fault finding, servicing, load bank testing and completion of spec sheets
- To obtain fluid samples from engine to include day/bulk tanks as required
- To issue electronic Waste Consignment Notes following waste removal
- Maintain all onsite activities such as cleanliness of generators, spillages in accordance with Health & Safety guidelines.
- Support designated customers’ requirements, ensuring all services and requirements are delivered professionally and proactively
- Support On-Call Rota as and when required
For over 30 years AVK have been providing Generator & UPS solutions for mission critical services and systems.No matter the scale or how challenging. We can design any system containing UPS systems, standby generators, switch gear & control systems around your requirements, in the present and for the future.We have offices and service hubs across the UK and Europe with a unique ability to design, manufacture, install and service standby power systems. AVK-SEG was founded in 1989 and were initially the UK specialists for both the AVK and SEG product ranges including protection relays for grid applications. We quickly established a reputation as experts in Diesel Rotary UPS systems (DRUPS), which became our core business for a number of years. We recognised early the shift in the marketplace towards Static power protection systems, and set up an exclusive partnership agreement with one of Europe’s largest manufacturers to supply and maintain large numbers of their equipment in the UK, which enabled us to build on our reputation but also increase our brand recognition.More and more of the large-scale projects we were involved in required Diesel Generator sets in addition to the UPS we offered, and as the trust in our team and experience continued to grow, we were approached by a number of clients to take on further responsibilities for their critical power systems. To meet these demands for a ‘one stop shop’ we expanded our offering to include other products that complete a power protection package – Generators, UPS, Switchgear, Relays and Controls. A number of global manufacturers were keen to work with us, and with their support, we were able to diversify our offering and open up a range of business opportunities. Initial success delivering LV projects for Telecoms quickly grew into massive successes delivering large scale HV multi-module projects for Data Centres and various campus sites, enabling us to become the UK’s leader in critical power solutions.Our clients rely on us to deliver best-in-class solutions to complex power challenges – driving us to constantly grow and develop both our product and service offerings to meet their needs. To that end, with an increasing drive towards sustainability, recent years have seen us partner with other industry leaders to grow our expertise in sustainable power solutions such as gas generators and battery storage systems – both of which help our clients to not only save money but increase their revenue streams.Over thirty years down the line, AVK are one of the most trusted power solutions providers across the UK and Europe, but we haven’t lost track of our beginnings. Our unique ability to design, manufacture, install and service standby power systems across a number of sectors sees us at the forefront of the industry – a position we strive to maintain – with the same determination to deliver for our clients and the same drive to succeed.
For over 30 years AVK have been providing Generator & UPS solutions for mission critical services and systems.
No matter the scale or how challenging. We can design any system containing UPS systems, standby generators, switch gear & control systems around your requirements, in the present and for the future.
We have offices and service hubs across the UK and Europe with a unique ability to design, manufacture, install and service standby power systems. AVK-SEG was founded in 1989 and were initially the UK specialists for both the AVK and SEG product ranges including protection relays for grid applications. We quickly established a reputation as experts in Diesel Rotary UPS systems (DRUPS), which became our core business for a number of years. We recognised early the shift in the marketplace towards Static power protection systems, and set up an exclusive partnership agreement with one of Europe’s largest manufacturers to supply and maintain large numbers of their equipment in the UK, which enabled us to build on our reputation but also increase our brand recognition.
More and more of the large-scale projects we were involved in required Diesel Generator sets in addition to the UPS we offered, and as the trust in our team and experience continued to grow, we were approached by a number of clients to take on further responsibilities for their critical power systems. To meet these demands for a ‘one stop shop’ we expanded our offering to include other products that complete a power protection package – Generators, UPS, Switchgear, Relays and Controls. A number of global manufacturers were keen to work with us, and with their support, we were able to diversify our offering and open up a range of business opportunities. Initial success delivering LV projects for Telecoms quickly grew into massive successes delivering large scale HV multi-module projects for Data Centres and various campus sites, enabling us to become the UK’s leader in critical power solutions.
Our clients rely on us to deliver best-in-class solutions to complex power challenges – driving us to constantly grow and develop both our product and service offerings to meet their needs. To that end, with an increasing drive towards sustainability, recent years have seen us partner with other industry leaders to grow our expertise in sustainable power solutions such as gas generators and battery storage systems – both of which help our clients to not only save money but increase their revenue streams.
Over thirty years down the line, AVK are one of the most trusted power solutions providers across the UK and Europe, but we haven’t lost track of our beginnings. Our unique ability to design, manufacture, install and service standby power systems across a number of sectors sees us at the forefront of the industry – a position we strive to maintain – with the same determination to deliver for our clients and the same drive to succeed.
