Field Service Engineer

Job Description 负责指定区域 High-End LCMS 产品的现场安装、操作培训、维修维护、应用支持（食品、环境方向）等工作，包括但不限于高效液相、三重四极杆、飞行时间、离子淌度等相关的硬件及相应的软件等； 及时解决客户问题，确保用户满意度，维护良好用户关系； 与其他部门同事协作，完成各项售后服务和支持项目； 按照公司流程有效的完成其他各项工作。 Qualifications 化学、药学、食品、生物学等相关专业本科及以上学历； 至少 2 年以上 LC 或 LCMS 操作使用经历或 1 年以上相关产品的售后服务经验，一年以上食品、环境或材料方面的 LCMS 应用经验，深入了解相关的仪器工作原理和日常维护操作； 喜欢技术钻研，动手能力强，对售后服务工作有兴趣； 具有优秀的口头表达和交流沟通能力； 具有良好的英文读写和一定的听说能力； 能适应高频次的出差节奏。 Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support