Field Service Engineer

Job description

Fujifilm Healthcare is focused on becoming a company that can reinforce the advancement of human health through its offering of products and technologies, supporting the transformation taking place in the healthcare sector. Fujifilm Healthcare’s role in Europe involves a commitment to creating new clinical value and improving the medical environment by bringing the latest innovations to healthcare providers, so that they can deliver faster, more accurate diagnosis and treatment to their patients. Fujifilm Healthcare is an inclusive, highly collaborative company whose people support and drive our competitive advantage. Diversity and individuality are welcomed and celebrated, and we are looking for like-minded, passionate, focused people to join us. We work hard to create a culture where you can come to work, be yourself and be successful. Healthcare Germany is looking for a Field Service Engineer XR to deliver the highest levels of technical solution to solve our customer service issues. Responsibilities: Installation, commissioning, and integration of XR (CR&DR) devices at customer sites Carrying out regular maintenance and inspection work on the se units to ensure their proper operation and minimize potential downtime. Analysing and rectifying faults, malfunctions and technical problems with the se units to ensure continuous, high-quality operation Training our customers' medical staff in the correct handling, use and maintenance of the equipment. Providing technical support by phone or on site to assist customers with questions or problems and ensure a quick solution. Working with the sales team to understand customer requirements, provide technical solutions and assist them in selecting the appropriate mammography equipment. Required Skills and Experiences: Completed technical training or studies in the field of medical technology, electrical engineering, radiology or a comparable field Proven knowledge and experience in the field of CR/DR XR business , ideally with certification or training in the technical field of radiology Excellent knowledge of troubleshooting and repair of XR equipment as well as integration and installation of such equipment Strong technical understanding and ability to analyse complex technical problems and find effective solutions Communication skills and the ability to build and maintain customer relationships Ability to work in a team and a proactive approach to work Willingness to travel for business and occasionally work outside of regular working hours MS Office and SAP knowledge, CRM knowledge desirable Very good written and verbal communication skills in german language , basic knowledge of the english language is an advantage We are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. At FUJIFILM Healthcare Europe we are proud of our culture which favours diverse thinking, encourages collaboration, and insists on respect and integrity. We aspire to create an energetic, dedicated, and enjoyable work environment for all. .