Field Service Engineer - Abruzzo, Italy

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks. This position is an exceptional opportunity to join Varian and the Varian Service team in achieving new victories against cancer, the ideal candidate is based in Abruzzo (Pescara area). As Field Service Engineer you will have an important role delivering high-quality onsite service to Varian’s customers in the Italian region. This role is ideal for someone with strong on-site customer support experience from the engineering sector that enjoys customer contact and takes great pride in providing excellent service. You will be joining a dedicated team of more than 50 people based across Italy. Being Varian’s “face” towards the customer, it is vital that you enjoy customer contact, can interpret customer concerns and take immediate action. Each Field Service Engineer operates in a designated field service territory to represent Varian Medical Systems, and this requires a good level of professional communication with different teams, customers, management, sales and technical support. Key Responsibilities Troubleshooting & Diagnostics: perform electrical, mechanical, and software troubleshooting to diagnose and resolve complex issues in radiotherapy equipment. Customer Support: provide both on-site (in-hospital) and remote technical support for radiotherapy accelerators. Maintenance & Repair: service, maintain, and repair accelerator equipment in full compliance with technical manuals, service instructions, and bulletins. Testing & Modification: utilize diagnostic tools and test equipment to conduct system checkouts, calibrations, and necessary modifications. Administrative Compliance: managing administrative duties efficiently, including accurate logging of timesheets, submission of expense and service reports, and completion of required training. Qualifications & Requirements Experience: 6–10 years of hands-on experience as a Field Service Engineer working on customer sites. Technical Expertise: 6–10 years of proven background in electronic and electromechanical engineering, with expertise in using verification, checkout, and calibration equipment. Education: Technical background (e.g., secondary diploma from ITIS/IPSIA) and/or a degree in Electronic or Biomedical Engineering. Languages: Fluency in Italian with strong professional working proficiency in English. Work Environment Location & Travel: Home-based position with up to 50% travel required to customer sites. Compensation & Benefits In accordance with our commitment to pay transparency and equal opportunity, we provide a clear breakdown of the financial package for this role: The position is regulated by the National Collective Labor Agreement CCNL Metalmeccanico. The base salary for this position typically ranges from € 37.000 to €49.000 gross per year. The final offer will be tailored based on your individual skills, experience and specific location. Performance Bonus: this role is eligible for a variable incentive plan linked to specific achievements Total Rewards: beyond the base pay, we offer a comprehensive benefits package including company car, health insurance and pension scheme. We are deeply committed to your growth, providing continuous learning opportunities with a dedicated budget for both technical advancement and soft skills development. Have we sparked your interest in a challenging and exciting position in a global environment with a potential for development? #LI-REMOTE #LI-OSI Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles. Fighting cancer calls for big ideas. We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer. #TogetherWeFight Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers’ specific businesses, please visit our company page here . As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.