Field Service Engineer - Cargo Inspection System (CIS) Benelux

Job description

Join our team as a Field Service Engineer-Cargo Inspection Systems and play a key role in delivering world‑class technical service while representing our brand with professionalism and expertise. You will ensure the performance and reliability of advanced X‑ray cargo and vehicle inspection systems, combining strong technical skills with a customer‑focused mindset. You will be providing support to our clients in the region of the south of the Netherlands and Belgium. Due to the sensitive nature of the work involved, we can only consider applicants that are eligible for the Dutch security clearance, sponsorship is not available. What you will do: Perform preventive and corrective maintenance on high‑energy scanning systems. Conduct site audits, manage spare‑parts inventory, and support system performance improvements. Assist with new system installations, including factory and on‑site commissioning. Provide on‑call and remote technical support on a rotating basis. Contribute to continuous improvement of service operations, documentation, and customer satisfaction. Ensure strict adherence to EHS standards and company quality procedures. What You Bring Education /qualification in engineering (i..e MBO 4 level in electrical, mechanical, electronics) or relevant experience. Experience as an FSE (installation, maintenance, repair) and strong customer‑service background. Solid skills in electrical/electromechanical troubleshooting, diagnostics, and reading schematics. Knowledge of PLC systems, automation, sensors, actuators, and radiation‑safety principles. Basic networking understanding (TCP/IP, VLAN, routing, switches, firewalls). Good command of Windows environments, diagnostic tools, and remote‑support software. Strong analytical abilities, autonomy, initiative, and customer orientation. Fluent in English and Dutch languages (spoken and written). French language skills are nice to have. Driving licence. What We Offer A full-time position in a dynamic, international environment with colleagues from around the world; An attractive salary based on experience and knowledge; Opportunities for training and professional development, supporting both personal growth and career advancement. A range of additional benefits, including fresh fruit at the office, a bicycle lease scheme, a performance-based bonus package, corporate fitness program, and a company car. Join us for a great career with competitive compensation and benefits, while helping engineer a better future. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website. Smiths Detection Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.