Field Service Engineer (CSM)

Job description

● The Field Service Engineer key role is to provide routine servicing for the existing customer according to the contract commitment. Routine activities to be accomplished includes: ❖ Sampling and testing of water and/or process fluid ❖ Submit technical service report based on the testing results and provide any technical recommendation if necessary ❖ Maintain and service the online analytical equipment ❖ Maintain and service the dosing equipment on site. ❖ Will need to manage the chemical inventory on site and ensure there is sufficient chemical. ❖ Place order for replenishing of chemicals and arrange for delivery and top up the chemical. ● To need to review and study treatment trends to identify potential problems with the treatment and pro-actively proposed remedy actions. ● To support the Account Manager in providing data and preparing trends and charts to run a business review with customers. ● To perform trouble shooting and engage customer to solve the treatment challenges ● To ensure all critical KPIs are met and make any correction if necessary to the treatment program to ensure KPIs are met ● Technically competent to support customers to identify areas of improvement and run projects that could help customers optimize treatment cost or generate other forms of savings. ● Occasionally to support customers over weekend or on shift work for specific trouble shooting or treatment recovery. ● Chemical/Environmental or equivalent engineering degree ● At least 3 years relevant experience ● Possess Class 3 driving license We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. We design, supply and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.