Field Service Engineer - Diagnostics Imaging

Job description

Job Description Summary You will be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Activities & Responsibilities Install and configure a range of medical equipment, focusing on one modality. Conduct testing and calibration to ensure optimal performance. Train healthcare staff on operation and basic troubleshooting. Perform preventive maintenance and corrective operations of moderate complexity. Capture and maintain accurate documentation, including debriefing, parts ordering, and KPI metrics. Apply and coach to ensure EHS and compliance standards are met. Leverage customer knowledge to assist with contract and on-demand revenue growth. Escalate complex problems to experienced peers. Lead communications with customers and serve as escalation point for concerns, including installations. Remote fixing and equipment diagnostics Technical Knowledge & Hard Skills Successfully completed ECT program or foundational experience in a similar role. Proficient in one modality; developing knowledge in another. EHS champion with strong compliance mindset. Knowledge of Lean & Continuous Improvement principles. In-depth knowledge of all processes and tools related to the role. Trained and updated in all mandatory training. Strong written and verbal communication skills. English: Read, understand, and hold conversations. Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively. Comfortable using digital tools to analyze performance data and communicate results through structured presentations. Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination. Behavior & Soft Skills Embrace company cultural behaviors. Technical curiosity to learn and solve problems. Safety-first mindset. Collaboration and one-team approach. Rigor, organization, and efficient time management. Listening skills and composure. Seeking feedback and advice to grow and learn. Customer-focused mindset. Ability to adapt to change with a positive attitude. Coaching and mentoring potential. Additional Information Relocation Assistance Provided: No