Field Service Engineer for our Service Academy

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. At Alfa Laval, we're committed to creating a more sustainable future. Our Service Academy empowers talented individuals to become leaders in the field of sustainable technologies . Through our rigorous training programs and hands-on experience, you'll gain the skills and knowledge needed to drive innovation and solve complex challenges. About the job As an integral member of our team, you will play a pivotal role in executing selected service of our 360º service portfolio on standard products. You will have the opportunity to Contributing to the overall success and growth of our organization. This position will involve an active training process with the purpose of migrating to the United States, Canada or Mexico. As a part of the team, you will: Be responsible for executing maintenance and minor repairs on standard products at customer site. Investigate and resolve technical problems on standard products at customer site. Preparation of the service job to execute/resolve at the shortest possible time. Follow up on actions and promises made to customers. Write service report on site and get it signed by the customer. Update service execution IT system with relevant information. Report unsafe practices, incidents and work for continuous improvement. Capture Installed Base on site and communicate sales opportunities to sales organization. Proactive recommendation to customers for purchase of spares. Execute service in our Service Centres if required. What you know You have a mechanical, electrical, electronic, electromechanical, mechatronic or related engineer university degree with relevant experience, preferably with knowledge in automation and process control, and: 2 to 4 years of professional experience related to Field equipment maintenance (client site) focused on preventive maintenance and basic corrective maintenance. High English level Experience with Mechanical and Electrical maintenance Strong interpersonal and collaboration skills Strong leadership and communication skills Certifications (Tarjeta profesional o Cedula profesional) What’s in it for you? We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, a robust wellness program, paid holidays, performance bonus, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please submit your application as soon as possible. We will be reviewing the applications continuously. Due to GDPR, we do not accept applications sent via email, they will be automatically disregarded. #LI-MM1