Field Service Engineer – Ipswich and Surrounding areas

Job description

We’re looking for an experienced Field Service Engineer to support and maintain customer technology across a large territory. This is a hands-on role combining electro-mechanical repair, Windows-based diagnostics, and basic networking to keep customer sites operating reliably. You’ll be trusted to work independently from day one — managing your workload, communicating professionally on site, and delivering a high-quality service aligned to agreed service levels (SLAs). Field-based (home-start) | Company Vehicle | Full Training Provided | Driving Licence Required. **Working pattern** - This is a field role, so start/finish times vary with travel, customer opening hours, and priority needs. - Core hours apply, however, because of the nature of the job flexibility is required. **Weekend rota & earning opportunity** - This role includes participation in a weekend/bank holiday support rota with additional pay. - Potential of additional earnings through Weekend and Bank Holiday Rota participation. - Opportunities to earn more by taking on additional weekend cover when available. - Plus potential bonus and salary progression, subject to performance and business results. **Long-term career progression**Progression opportunities exist for the right person, including: - Technical progression (advanced diagnostics, product expertise, specialist support). - Leadership/management progression (coaching, planning, field leadership).