Field Service Engineer, Probe Card

Job description

Forming Our Future together FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America. Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter. Shift: The regular hours for this position are day shift. Job Description: Overview: The Field Service Engineer – Probe Card will provide technical support and service to customers. This role requires strong hand-eye coordination and the ability to work under a microscope to manipulate microscopic wires using tweezers. The ideal candidate will have basic electronic diagnostic skills for troubleshooting and repairing circuits, proficiency in Microsoft Excel and Word, and excellent communication skills. A successful candidate is a self-starter, organized, and committed to delivering outstanding customer service. Key Responsibilities: Provide remote technical support and service to probe card customers. Work under a microscope to manipulate microscopic wires using tweezers. Use Microsoft Excel and Word to document work and communicate with customers. Work independently without daily supervision, maintaining flexibility and organization. Diagnose and troubleshoot basic electronic issues. Deliver excellent customer service and ensure customer satisfaction. Skills: Communication, Customer Satisfaction, Electronic Diagnostics, Eye-Hand Coordination, Microsoft Office, Operating Microscopes, Self-Starter, Soldering Education & Experience: No previous professional experience | Required Pay Range: $50,400.00 - $66,150.00 Pay Range Explained: This role in Beaverton, Oregon pays between $50,400.00 and $66,150.00 per year, depending on your experience, skills, and background. Pay may vary in other locations. We offer a full benefits package, including medical, dental, vision, life insurance, disability coverage, a 401(k) with company match, employee stock purchase plan (ESPP), and paid time off. You’ll also be eligible for quarterly profit-sharing bonuses and flexible spending or savings accounts. Equal Employment Opportunity Statement FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.