Field Service Engineers - London

Job description

As a Field Engineer, you’ll play a vital role in supporting TOMRA’s mission to transform the way the world recycles—while always putting safety first. Whether working with equipment, customers, or travelling between sites, you’ll operate in a safety-focused environment where the wellbeing of our people and customers is a top priority. You’ll help keep our technology running smoothly by maintaining, repairing, and optimising equipment at customer sites. This is a hands-on, early-career role with a mix of planned and reactive work, offering variety, autonomy, and strong opportunities to learn and grow in a supportive team environment. You’ll be a key part of delivering a great customer experience while building your technical expertise. As the UK prepares for the introduction of the Deposit Return Scheme (DRS), TOMRA is entering an exciting growth phase and we're now looking for Field Service Engineers across London and the South East. What You’ll Be Doing As a Field Engineer, no two days are the same. You'll spend your time supporting customers, troubleshooting equipment, carrying out maintenance, and helping install new recycling technology. Working closely with experienced colleagues, you'll build your technical expertise while playing a key role in delivering an excellent customer experience and ensuring our equipment operates safely and reliably. Install, maintain, and repair TOMRA Reverse Vending Machines (RVMs) at customer sites. Support the installation, commissioning, and roll-out of new machines as TOMRA expands across the UK. Diagnose and resolve mechanical and electrical issues, carrying out both preventative maintenance and reactive repairs. Build strong relationships with customers and site contacts, providing professional and friendly service. Travel throughout your region to support customers, with occasional overnight stays when required. Accurately record service activities, machine status, and updates using digital systems and tools. Contribute to continuous improvement by sharing feedback, developing your technical knowledge, and maintaining high safety standards at all times. Ways of Working You'll follow established safety procedures, including TOMRA Safe and LOTO standards. You'll be supported with training, tools, and a collaborative team culture. Flexibility is essential in this role, as occasional approved overtime and weekend working will be required to support business needs. From October 2027, the position will transition to a rota-based shift pattern, which will include weekend coverage. Why This Role Is Exciting With the UK Deposit Return Scheme launching in October 2027, this is a unique opportunity to join TOMRA during a period of rapid growth and innovation. You'll gain hands-on experience with industry-leading technology, help shape the future of recycling in the UK, and build a rewarding technical career with a company making a positive environmental impact. A curious and solution-oriented mindset, with strong attention to detail A customer-focused approach, with clear and confident communication skills A foundation in electro-mechanical systems, with an interest in learning how to analyse, test, and repair complex equipment Comfortable working both independently and as part of a wider, supportive team Flexibility to travel and manage your own schedule in a field-based role Full UK driving licence Why TOMRA? Join a global leader committed to innovation and sustainability. At TOMRA, you’ll have the opportunity to make a real impact and contribute to a better future. What do you get from joining TOMRA? A growing UK organisation at an exciting scale‑up stage Purpose‑driven work with real environmental impact Supportive, inclusive and collaborative culture Opportunities to learn, develop and broaden your experience A role where your contribution is visible, valued and you have potential to grow Competitive salary and comprehensive benefits package, including: Health insurance (with the option to add family) Employer pension 10% non-contributory pension contributions Tenure Leave (can accrue more leave after from 5+ years of service) Company Bonus Paid overtime Ready to grow your career with purpose? Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team". Applications are continually assessed so we encourage you to apply at the earliest. TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. TOMRA is a global leader in recycling and circular economy solutions. Founded in 1972, we design and deliver technology that helps keep valuable materials in circulation and reduces waste worldwide. With over 5,500 employees globally and operations in 60+ markets, TOMRA is now entering a major growth phase in the UK ahead of the planned Deposit Return Scheme launch in 2027. This is a unique opportunity to join the UK organisation as it scales and help build the teams that will support the next generation of recycling infrastructure.