Field Service Safety Governance Officer

Job description

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology. DENV is Daikin’s sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region. Location: Ostend, Belgium Role: As Field Service Safety Governance Officer, you are responsible for strengthening and governing field service safety across Daikin's EMEA service network. You ensure the consistent implementation of the Field Service Safety Management System, support affiliates in improving safety maturity, and drive continuous improvement in safety performance. Acting as the central safety governance expert, you work closely with local safety representatives, service management teams, contractors, and senior leadership to reduce risk and promote a strong safety culture. Key Responsibilities: Defining and maintaining the Field Service Safety Governance framework and supporting the implementation of safety strategies across EMEA Monitoring affiliate compliance with safety requirements, conducting audits, tracking corrective actions, and reporting progress to management Managing safety performance indicators, dashboards, incident reporting systems, and trend analysis to support proactive risk management Coordinating investigations of incidents and accidents and ensuring lessons learned are effectively shared throughout the organization. Supporting affiliates in performing risk assessments and implementing preventive and corrective actions. Developing and maintaining safety training programs, awareness initiatives, and competency frameworks. Supporting the implementation and continuous improvement of safety management systems Managing safety governance documentation, SharePoint platforms, standards, procedures, and communication materials. Supporting subcontractor and partner safety management to ensure compliance with Daikin safety standards. Acting as the central point of contact for field service safety governance across EMEA. Qualifications & Experience: Bachelor or Master degree in Occupational Health & Safety, Engineering, Industrial Sciences, Environmental Management, or a related discipline. Proven experience in occupational health and safety, preferably within field service, technical service, industrial, HVAC-R, or construction environments. Good understanding of ISO 45001 and safety management systems. For Belgian applicants, a Prevention Advisor Level 2 is a minimum requirement. Experience with safety audits, incident investigations, risk assessments, and compliance management Strong analytical and organizational skills with a structured approach to governance and continuous improvement. Excellent communication and training skills, with the ability to influence stakeholders across different countries and cultures. Fluent in English; additional European languages are an advantage. Willingness to travel regularly within Europe. What We Offer: At Daikin, you can count on a varied role within an international market leader that continuously invests in innovation, learning, and personal development. You will have the opportunity to shape the future of digital learning for thousands of users across the EMEA region. We offer an open-ended contract, a competitive salary package, and attractive benefits. You will work in an international environment where collaboration, creativity, and continuous improvement are highly valued. Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People. Good climate starts with people Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.