Field Service Support Engineer (EEP26403)

tmeic-corporation-americas

Brookshire, Texas, United States · Brookshire · United States

Posted May 26, 2026

Full-time
TMEIC Corporation Americas

Job description

Job # EEP26403Job Title Field Service Support EngineerOffice Location Brookshire, TXBusiness Function/Department Power Electronic Systems / Quality & EHSSales Territory, if applicable General Role Description Provide warranty engineering, including technical and parts support, for the Company’s technical services Role Accountabilities- Evaluate and process warranty requests, replacements, and claims, expediting as necessary- Provide technical guidance and lead problem-solving efforts with clients, engineers, and suppliers to resolve on-site issues- Identify and report hardware, software, or system design deficiencies, implementing corrective actions from Field Change Notices- Track monthly warranty costs for assigned business unit and report to manager- Prepare and issue Service Advices for trouble shooting to clients and technical services field engineers- Maintain current safety qualifications and comply with company and client safety requirements- Resolve supplier product failures in a timely and cost- effective manner- Respond to client issues outside of standard business hours when necessary- Investigate suggested field changes, report problems, and recommend solutions to immediate manager, BU management, and the parent company, as applicable General Employee Accountabilities- Bring full effort to bear on tasks assigned by manager- Give manager best advice- Give earliest notice when work cannot be delivered as specified- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment - Comply with all Company policies, practices, and procedures and all regulations and laws- Recommend viable improvements proactively - Ensure effective utilization of business tools and processes Requirements Minimum Qualifications- Bachelor of science in electrical, mechanical, or related engineering field or equivalent via education and/or work experience- 3 years’ experience in field engineering, client support, development, or testing of photovoltaic inverters in field or laboratory environments- Demonstrated knowledge of power conversion and distribution transformers- Demonstrated presentation skills- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills- Demonstrated continuous improvement in areas of responsibility- Proficiency in MS Word, Excel, PowerPoint, Access, Outlook - Availability to travel, domestically and internationally, up to 15%, sometimes with limited notice Preferred Qualifications- Master of science in electrical, mechanical, or related engineering field- Proficiency in Japanese and English languages, both oral and written - Working knowledge of ISO 9001:2015 quality management standards- Demonstrated experience in photovoltaic inverter power generation Link to TMEIC Corporation Americas website: https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted. EEO/AA/M/F/Vet/Disability Employer

Job # EEP26403

Job Title Field Service Support Engineer

Office Location Brookshire, TX

Business Function/Department Power Electronic Systems / Quality & EHS

Sales Territory, if applicable

General Role Description

Provide warranty engineering, including technical and parts support, for the Company’s technical services

Role Accountabilities

- Evaluate and process warranty requests, replacements, and claims, expediting as necessary

- Provide technical guidance and lead problem-solving efforts with clients, engineers, and suppliers to resolve on-site issues

- Identify and report hardware, software, or system design deficiencies, implementing corrective actions from Field Change Notices

- Track monthly warranty costs for assigned business unit and report to manager

- Prepare and issue Service Advices for trouble shooting to clients and technical services field engineers

- Maintain current safety qualifications and comply with company and client safety requirements

- Resolve supplier product failures in a timely and cost- effective manner

- Respond to client issues outside of standard business hours when necessary

- Investigate suggested field changes, report problems, and recommend solutions to immediate manager, BU management, and the parent company, as applicable

General Employee Accountabilities

- Bring full effort to bear on tasks assigned by manager

- Give manager best advice

- Give earliest notice when work cannot be delivered as specified

- Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

- Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

- Comply with all Company policies, practices, and procedures and all regulations and laws

- Recommend viable improvements proactively

- Ensure effective utilization of business tools and processes

Requirements

Minimum Qualifications

- Bachelor of science in electrical, mechanical, or related engineering field or equivalent via education and/or work experience

- 3 years’ experience in field engineering, client support, development, or testing of photovoltaic inverters in field or laboratory environments

- Demonstrated knowledge of power conversion and distribution transformers

- Demonstrated presentation skills

- Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts

- Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills

- Demonstrated continuous improvement in areas of responsibility

- Proficiency in MS Word, Excel, PowerPoint, Access, Outlook

- Availability to travel, domestically and internationally, up to 15%, sometimes with limited notice

Preferred Qualifications

- Master of science in electrical, mechanical, or related engineering field

- Proficiency in Japanese and English languages, both oral and written

- Working knowledge of ISO 9001:2015 quality management standards

- Demonstrated experience in photovoltaic inverter power generation

Link to TMEIC Corporation Americas website: https://www.tmeic.com/. To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer

TMEIC Corporation Americas drives industries worldwide. As a global leader in industrial systems and solutions, we deliver innovation and excellence in renewable energy, metals, port solutions, oil and gas, solar power, mining, and more.