OWL Services is Hiring a Field Service Technician!Location: Austin, TX (On-Site / Field-Based)Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight TravelPay Rate: $24.00–$26.00/hourEmployment Type: HourlyOverviewOWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.Technicians are critical in ensuring equipment such as POS systems, alarms, and security devices operate efficiently and safely while maintaining excellent customer service standards.ResponsibilitiesTroubleshoot, inspect, repair, and replace electro-mechanical equipmentDiagnose issues and implement effective solutionsService equipment including cash registers, coin changers, alarms, and POS systemsComplete service requests and maintenance tasks in a timely, professional mannerReview work orders, manuals, and technical drawingsUtilize testing devices, hand tools, and power toolsFollow all safety procedures and company protocolsParticipate in a 24/7 on-call rotationTravel overnight 30–40% for service, installations, and upgradesMaintain accurate documentation using company systems and mobile toolsRequirementsMechanical aptitude and troubleshooting skillsAbility to work independently and be a strong problem-solverStrong attention to safety and adherence to safety protocolsWillingness to participate in a 24/7 on-call rotationAbility to travel 30–40% overnightGood driving recordProficiency with computers and smartphonesNice to HaveExperience with POS systems (Verifone, NCR)Experience working with alarm systemsExperience troubleshooting electro-mechanical equipmentAbility to complete service requests professionally and efficientlyAbility to review work orders, manuals, and technical drawingsExperience using testing devices, hand tools, and power toolsWillingness to support installations/upgrades in other regionsBenefitsPaid Time Off401(k) Retirement PlanHealth CareDental InsuranceVision InsuranceOvertime PayOn-the-Job TrainingPer DiemsGrowth Opportunities
OWL Services is Hiring a Field Service Technician!
Location: Austin, TX (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $24.00–$26.00/hour
Employment Type: Hourly
Overview
OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.
Technicians are critical in ensuring equipment such as POS systems, alarms, and security devices operate efficiently and safely while maintaining excellent customer service standards.
Responsibilities
- Troubleshoot, inspect, repair, and replace electro-mechanical equipment
- Diagnose issues and implement effective solutions
- Service equipment including cash registers, coin changers, alarms, and POS systems
- Complete service requests and maintenance tasks in a timely, professional manner
- Review work orders, manuals, and technical drawings
- Utilize testing devices, hand tools, and power tools
- Follow all safety procedures and company protocols
- Participate in a 24/7 on-call rotation
- Travel overnight 30–40% for service, installations, and upgrades
- Maintain accurate documentation using company systems and mobile tools
Requirements
- Mechanical aptitude and troubleshooting skills
- Ability to work independently and be a strong problem-solver
- Strong attention to safety and adherence to safety protocols
- Willingness to participate in a 24/7 on-call rotation
- Ability to travel 30–40% overnight
- Good driving record
- Proficiency with computers and smartphones
Nice to Have
- Experience with POS systems (Verifone, NCR)
- Experience working with alarm systems
- Experience troubleshooting electro-mechanical equipment
- Ability to complete service requests professionally and efficiently
- Ability to review work orders, manuals, and technical drawings
- Experience using testing devices, hand tools, and power tools
- Willingness to support installations/upgrades in other regions
Benefits
- Paid Time Off
- 401(k) Retirement Plan
- Health Care
- Dental Insurance
- Vision Insurance
- Overtime Pay
- On-the-Job Training
- Per Diems
- Growth Opportunities
Classet simplifies the process to start or find your next amazing career in the skilled trades - occupations that typically pay equivalent or more than a bachelors degree, and can be acquired with little to no debt.
Classet simplifies the process to start or find your next amazing career in the skilled trades - occupations that typically pay equivalent or more than a bachelors degree, and can be acquired with little to no debt.
