Field Service Technician - Reading, PA

Job description

Job Overview The Field Service Technician position will perform microprocessor-based system start-ups and system troubleshooting at customers’ facilities. Technicians in this position will be required to consistently demonstrate the ability to accept and complete assignments involving microprocessor-based systems and their peripherals. #LI-MM1 A Day In The Life Perform microprocessor-based system start-ups at domestic and international customer locations. Assist senior technical personnel in proving system/station configurations on in-house systems. Provide technical support to customers, sales representatives, and Service Technicians as required to maintain the highest possible level of customer support and satisfaction. Provide emergency (24-hour) technical support to customers and Service Technicians in their effort to troubleshoot system problems, traveling to the customer’s site if necessary. Assist in performing microprocessor-based system upgrades and develop a working knowledge of all current microprocessor system feature software releases. Become proficient in the use of the SST, Console, SP2 & E3 Configurators. Become proficient in system troubleshooting. Perform other duties as assigned. What will help you thrive in this role? High school diploma or equivalent Associate degree in electronics or equivalent work/military experience Ability to read color code charts and work in an industrial environment (can not be color blind) Ability to lift 35 lbs. Valid driver’s license and excellent driving record Excellent communication skills Completion of required skill elements Six (6) months previous experience as a Service Technician I Ability to travel extensively, both domestically and internationally Must be able to satisfy international visa requirements Ability to obtain BOSIET Certification & TWIC Credentials Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Electrical Solutions Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.