Field Supervisor II

Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team! About Essential Utilities Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. ESSENTIAL DUTIES: Supervises team including utility workers, facility operators, and contractors. Interviews, hires, sets high performance standards and manages performance in accordance with all applicable HR policies and procedures. Creates an energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspires confidence and motivates others to perform at their best. Develops and coaches’ staff while effectively addressing performance issues. Manages the operations, maintenance and regulatory compliance of the Central Western Division for remote well sites and wastewater systems with a focus on safety, environmental leadership and operational excellence. Oversees day to day operations including scheduling and tracking the work activities for applicable departments. Works closely with other operational groups to share resources as needed to meet work demands. Manages the Central West Division distribution system and service departments for both in-house and contracted work, including replacement, relocations, and repairs of distribution/collection system appurtenances. Ensures that all activities are in accordance with company and regulatory agency standards. Manages operations budget and assists the engineering department with managing the capital budget. Prepares and monitors expense budgets to ensure adherence to established expense limits and provides explanations of variances as needed. Works closely with the engineering and senior management teams on the funding and completion of capital projects. Maintains databases which track and support operations including reporting on compliance-related activities such as compliance sampling, compliance data submission, hydrant flushing, valve exercising, water loss, and production. Partners closely with the area engineering department to ensure construction projects within the area of responsibility meet company specifications and are properly documented and completed in accordance with established timelines. Builds and maintains close working partnerships with area public utilities, area municipalities, and local fire departments. Represents the company in meetings with the township, county and applicable regulatory agencies for the coordination of construction and maintenance projects and other company related business. Maintains awareness of all regulations affecting the utility and its operations. Identifies regulatory changes and the associated impact on operations and makes recommendations as needed. Performs other related activities as assigned which may include overseeing the cleaning and maintenance of company office facilities, oversight, reporting and administering department inventory, etc. QUALIFICATIONS: High school diploma or GED required. Bachelor's degree in Project Management, construction management or a related field is preferred. Minimum of 3 to 5 years’ experience and knowledge in construction, budget administration is required. Minimum of 3 to 5 years in a supervisory role is preferred. Minimum of 3 to 5 years in a water or wastewater utility system is preferred. Must obtain required NC water Class, B-Well and Wastewater Class II within 24 months of hire. Valid U.S. driver’s license KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of main replacement practices and procedures Working knowledge of excavation and work zone safety Proficient in Microsoft Office (email, Word, Excel, PowerPoint) Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal customers Strong customer service skills Ability to work well under pressure Ability to analyze situations quickly and objectively and determine proper course of action Ability to independently work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment A team player able to work effectively in a team fostered multi-tasking environment WORKING CONDITI O NS/PHYSICAL DEMANDS: May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and /or poor ventilation atmospheric conditions Ability to lift and carry up to 50 pounds. See, hear, talk and perform tasks requiring manual dexterity Travel to work sites of Essential Utilities and/or other constituents (if applicable) up to 50% of work time Must be available for on call and after-hours emergencies Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012). To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.