Field Support Technician

Job description

About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role Are you enthusiastic about technology and curious about how innovation supports modern mining operations? Axis Mining Technology, part of Orica Digital Services, is looking for a Field Support Technician to join our AusPac Regional Operations team based at our Kalgoorlie Service Centre. This is an entry‑level, residential role designed to develop technical capability over time. While the role will eventually include remote and on‑site field support, the initial focus is office‑ and warehouse‑based, allowing you to build strong product knowledge, operational understanding, and confidence before progressing into more advanced responsibilities. Full training will be provided. What you will be doing To begin with, this role is primarily based at our Kalgoorlie Service Centre, supporting day to day operations and the management of Axis Mining Technology’s equipment and data systems. Your initial responsibilities will include: Assisting with the management of driller operable technology fleets and cloud based data flow systems Cleaning, inspecting, testing, and calibrating returned equipment to ensure it is ready for redeployment Supporting warehouse and logistics activities, including rental kit preparation and equipment tracking Performing office based administrative duties, such as: Preparing calibration certificates and delivery notes Completing damage reports Asset tracking and record management Through these core responsibilities, you will develop a strong understanding of our products, systems, and customer workflows. As your experience and confidence grow, the role will progressively expand to include: Office based remote technical support (phone, text, and email) Customer support and troubleshooting On site client training and technical field support, including travel to remote sites, once fully trained and competent This structured progression ensures you are well supported as you grow into the full scope of a Field Support Technician. What you will bring We are looking for someone at the early stage of their career who is keen to learn and grow. Prior specialist experience is not required, as comprehensive training will be provided You will bring: A genuine interest in technology, equipment, and mining operations A willingness to learn technical systems, tools, and processes (including drillhole survey equipment and data workflows) A practical, hands on mindset, with attention to detail and a strong sense of responsibility Basic computer literacy and comfort working with digital tools and data Good communication skills and a positive, team oriented attitude A willingness to travel to remote sites in the future as part of your development The ability to work safely, follow procedures, and contribute to a well organised service centre This role is ideal for local Kalgoorlie residents looking to start a long term career in mining technology and digital services. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. Competencies Skills