Field Technician

Job description

## **About Orcrist Technologies** Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product (OIP) is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted/on‑prem solution, including air‑gapped deployments. ## **The Role** Orcrist operates as a fully remote-first group across three locations, which means physical infrastructure isn't centralized in one office; it's distributed across company sites, and apartments/residences that need technical and physical setup (network hardware, locks, alarm systems, access control). This role owns the "boots on the ground" side of physical technology; the person who shows up, installs, fixes, and secures premises, rather than the person who designs policy. ## **What You'll Do** - Install, maintain, and troubleshoot physical technology across company locations and employee apartments/residences (network hardware, access control systems, alarm systems, CCTV/surveillance where in scope, locks and physical hardening measures) - Conduct security assessments of apartments/residences used for company purposes and implement corrective measures (secure locks, window/door hardening, alarm installation) - Manage IT/AV hardware lifecycle at physical sites: setup, repairs, replacements, decommissioning - Travel to sites across Germany and in Marbella on short notice to resolve urgent physical/technical issues - Maintain an inventory of physical security and technical equipment across all sites and residences - Coordinate with local vendors/contractors (locksmiths, alarm companies, ISPs) where work needs to be outsourced - Document all installations, repairs, and security upgrades for audit purposes - Serve as the first point of contact for physical technology emergencies (e.g., break-in, hardware failure, alarm malfunction) — including outside standard hours when needed ## **About You** - 3+ years Hands-on experience installing/maintaining physical technology (network hardware, alarm systems, access control, locks) — not just IT helpdesk background - Valid driver's license - Willingness and ability to travel extensively, including short-notice trips (80%+) - Proven ability to work independently and make judgment calls without daily supervision - Fluent in German and working proficiency in English ## **What We Offer** - International team with colleagues across Germany and other locations. - Startup environment with real ownership, flat hierarchies, and fast decisions. - Competitive compensation aligned with experience and responsibility. - Individual learning and growth opportunities beyond your role.