Filson Seasonal Retail Sales Associate - Naperville

Job description

**Seasonal Retail Sales Associate** In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. A Seasonal Sales Associate is responsible for supporting the Team through peak business times for a temporary predetermined amount of time. They will support the store business with personal selling achievements and the store's day-to-day operations. The Filson brand is built on a reputation of excellent product quality, performance and associate knowledge, and this position serves to provide exceptional customer service and team empowerment. **What you'll do:** - Ensure consistent Filson Way Guest Experience standards are met. - Ensure Visual and Operational Standards are met. - Greeting guests, answering phones, engaging guests daily. - Gift Wrapping, as needed. - Support the team during peak holiday months, November - January - Achieve daily and weekly selling goals - Occasionally support store events (in-store or offsite) outside of store posted operating hours, if needed - Keeping all areas of the store clean, presentable, and stocked; perform duties related to opening and closing the store - Processing shipments, packing orders and other operational requirements as needed, including refilling sizes and backstock - Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within. - Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within - Availability to include either/and/or days, nights and weekends as needed for the business. - Must be available to work during the weeks of Thanksgiving and Christmas - Temporary position, could end on or before the seasonal holiday period end date depending on business needs, availability and/or labor hour needs. - Other duties assigned as needed **Who you are:** - Passionate about helping others, guest facing service mentality - Experience in guest facing service preferred - Has personal time management skills - Strong communication, both written and verbal skills - Dependable Team player - Curious, friendly, outgoing, positive and optimistic - Flexible and adaptable to a high-change environment - Must be available the week and weekend of Thanksgiving and Christmas week leading into the New Year - Must be available to work weekends, holidays, and extended hours as needed - Confident, not afraid to insert yourself in new situations - Interest in fashion, technical gear, and/or outdoor lifestyles - Must be 18+ yrs old **Additional Requirements:** - Able to stand for 8 hours - Able to lift and carry 30 pounds, as needed - Able to reach overhead, as needed - Able to pull clothing and luggage from shelves - Able to bend, kneel, or stoop **Seasonal Benefits:** - Employee discount in-store on most Filson products - Opportunity to achieve 2026 monthly bonus *(Oct - Dec 2026 only)* while in good standing **Employment Details:** - **Employment Type**: Seasonal (temporary) - **Employment Period**: Begins October 25, 2026 - January 23, 2027, not to exceed 90 days of seasonal status employment - Start dates may be anytime between October 25 to December 12, 2026 - Seasonal employment may conclude anytime within the seasonal employment period based on but not limited to, the needs of the business, scheduling availability, labor hours allowed, and your personal productivity. - The last day allowed to work as a seasonal status will be January 23, 2027 for any seasonal employees, regardless of start date. - Depending on store needs, potential opportunity for continued employment after the seasonal period ends. - **Compensation type**: hourly - **Compensation**: - Starting at $17.05 - $19.00 per hour *Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.* *Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.* *Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.* Salary range: $17.05—$19 USD