Finance and Revenue Cycle Director

Job description

Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work? If you answered yes to these questions, consider a career at Miller Vein. **Miller Vein** **Finance Revenue Cycle Director Job Description** **Position Summary** The Finance Revenue Cycle Director is responsible for overseeing all aspects of the revenue cycle, including insurance verification, prior authorizations, claims management, payment posting, denial management, accounts receivable, collections, reimbursement optimization, and related financial performance. The Director provides strategic leadership, develops departmental goals, monitors financial and revenue cycle performance, and partners with leadership to support the organization's financial objectives. **Leadership & Team Management** - Provide strategic leadership, coaching, and development for billing and insurance team members. - Oversee onboarding, training, performance management, and staff development. - Establish department goals, productivity standards, and performance expectations. - Conduct performance evaluations and development planning. - Foster a culture of accountability, collaboration, and continuous improvement. **Revenue Cycle Operations** - Direct insurance verification and prior authorization processes. - Oversee claims submission, payment posting, denial management, and follow-up. - Monitor accounts receivable and collections performance. - Ensure timely and accurate claims processing. - Develop and implement best practices to maximize reimbursement and improve revenue cycle efficiency. **Financial Performance** - Monitor revenue cycle metrics, reimbursement trends, and financial performance. - Develop action plans to improve collections, reduce denials, and optimize cash flow. - Support budgeting, forecasting, and financial planning activities. - Prepare and present performance reports and financial insights to leadership. - Identify opportunities to improve financial controls, processes, and operational performance. **Compliance & Quality** - Ensure compliance with HIPAA, CMS, payer requirements, and applicable healthcare regulations. - Participate in audits, compliance reviews, and corrective action planning. - Develop and maintain departmental policies, procedures, and internal controls. **Qualifications** - Bachelor's degree preferred. - Five years of healthcare revenue cycle experience. - Three years of leadership experience. - Strong knowledge of medical billing, insurance reimbursement, and revenue cycle operations. - Experience with EMR and practice management systems. - Strong analytical, financial, leadership, and communication skills. **Company Background** Miller Vein is a unique healthcare company committed to improving lives, one vein at a time. But we're so much more than a vein clinic. We're a movement. A fast-paced, high-energy team working to make healthcare better for our patients, our teammates, and our communities. Our patients regularly tell us their experience at Miller Vein wasn't just the best medical visit they've ever had, but one of the best customer service experiences they've ever received. That doesn't happen by accident. It happens because we hire people who genuinely care. We've earned multiple Best Places to Work awards because we believe exceptional patient care starts with exceptional teammates. We hire for attitude, kindness, and character. Skills can be taught. Genuine compassion cannot. Our culture is built around six core values. Together, they spell HiTECH, reminding us that while we use advanced technology, it's our people who truly make the difference. - Humble Service – We put others first with genuine compassion and care. - Integrity – We do the right thing, even when no one is watching. - Teamwork – None of us performs as well as all of us. - Excellence – We pursue continuous improvement every day. - Can-do Positive Attitude – We embrace challenges with optimism, energy, and enthusiasm. - Happy to Go the Extra Mile – We love exceeding expectations for our patients and teammates. We're a team of competitive, ambitious people working toward a bold vision: becoming the nation's leading provider of vein care by 2030. We believe the way to achieve that goal is by building the best-trained, happiest workforce imaginable. When our teammates thrive, our patients thrive. That's how we help more people and make an even greater impact. **Miller Vein Perks** - Competitive pay - 100% employer-paid medical, dental, and vision insurance for eligible employees - 401(k) - Paid Time Off (PTO) - Healthy work-life balance, including four-day weekends every other weekend for many clinic team members - No evening, weekend, or holiday work (almost never) - Paid office closure between Christmas and New Year's Day - Community service opportunities - Continuing education support - Positive, upbeat office environments where teammates take care of one another - Fun company outings **What Success Looks Like at Miller Vein** - Lead with kindness, compassion, and authenticity. - Deliver an exceptional patient experience every time. - Stay curious, keep learning, and seek continuous improvement. - Support your teammates and contribute to a positive team culture. - Bring a positive attitude and a willingness to help. - Share ideas, solve problems, and look for better ways to do things. - Celebrate successes and have fun along the way.