Finance Manager

Job description

**Our Story** We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us. We are seeking a driven and detail-oriented Finance Manager to help our customers secure the right financing for their home improvement projects. This is a fantastic opportunity for someone who thrives on building relationships, solving problems, and delivering an outstanding customer experience. As a Finance Manager, you will work directly with our Sales Department and our network of lending partners to guide customers through the loan application and approval process; from initial application through project completion. This role is performed primarily over the phone and email, with no cold calling required. ### What's In it for You? - **Competitive Pay:** Earn $65,000–$75,000 per year based on experience. - **Comprehensive Benefits Package:** Full-time employees are eligible for medical, dental and vision coverage, with HSA and FSA options and an employer HSA contribution. Additional voluntary benefits include life insurance, long-term disability and supplemental health plans. - **401(k) with Company Match:** Plan for your future with a 4% company match. - **Paid Time Off & Holidays:** Enjoy PTO and paid holidays to help you recharge and make time for what matters most. - **Career Growth:** Join a growing, multi-state company with room to build and expand your role. - **Full-Time Stability:** A consistent, full-time schedule with a well-established organization. ### Responsibilites - **Application Processing:** Work with customers to complete and sign finance documents and loan applications. - **Lender Partnership:** Partner with lenders to proactively find approval solutions for customers. - **Documentation Review:** Collate, analyze, and evaluate documentation in support of loan applications. - **Cross-Team Coordination:** Work with Accounting and backend partners to secure financing through project completion. - **Reporting:** Calculate finance approval statistics and provide reporting. - **Relationship Management:** Correspond with customers and banking partners to resolve questions and maintain strong relationships. ### Qualifications - **Education:** High school diploma or equivalent required; Bachelor's degree in finance, business, or related field preferred. - **Experience:** 2–3 years in consumer lending, loan processing, or a related customer-facing financial role. - **Industry Knowledge:** Familiarity with consumer credit, loan products, and underwriting basics. - **Customer Focus:** Committed to exceptional, service-oriented communication throughout the financing process — from application to approval. - **Attention to Detail:** Skilled at preparing accurate, compliant loan documentation and managing risk through diligent information gathering. - **Process Knowledge:** Able to guide customers through the loan process while adhering to all applicable policies and regulations. ### Physical Requirements - **Computer & Office Work:** Ability to work at a computer and use standard office equipment for extended periods. - **Communication:** Ability to communicate effectively in person, by phone, email, and virtual platforms. - **Mobility & Dexterity:** Ability to remain stationary for extended periods, move throughout the office, and operate standard office equipment. - **Lifting:** Ability to occasionally lift and move office materials up to 15 pounds.